IT Business Analyst at Family Bank Ltd

Job Purpose:

• Responsible for organizing stakeholder process engagements, analyzing existing processes,  gathering data, and assessing the business model to ensure the processes documented are effective and efficient.  

Key Responsibilities: 

• Lead requirements analysis, validation, and verification, ensuring that requirement statements are  complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable; and  transfer the same knowledge to the development team. 
• Document business requirements and processes for all business initiatives and projects. 
• Provide an analysis to determine best path for solving business problems/opportunities that may include  process improvement viz a viz information technology systems enhancement. 
• Develop high level solution designs while ensuring requirements are in alignment with business strategies  and business architecture roadmap/framework. 
• To be responsible for the requirements management in the scrum teams. 
• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions,  use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or  requirements workshops. 
• Participate in the business initiatives prioritization stage. 
• Participate and guide on functional tests planning and execution. 
• Participate in the IT quality assurance process. 
• Review the current deployment approach and evaluate / propose / expose opportunities for enhancing the  deployment model for new and existing solutions. 
• Advice on mechanism and reuse of built solutions for ease of Budget planning & control over IT Strategy  and Architecture 
• Any other official duty that may be allocated by management from time to time.

The Person:  

• The ideal candidate must possess the following:  

Qualifications:  

• Bachelor's degree in Information Technology, Business, or a related field of study from a recognized institution. 
• 5 Years’ Experience in a Banking or Telco ICT Department with at least 4 years’ experience in IT Projects, Banking 
• Operations, Change Management, Emerging Technologies (channels, mobile and internet banking). 
• Certification in Project Management or ITIL Foundation, Certificate in CBAP is a Distinct Advantage 

Key Competencies and Attributes: 

• Influence stakeholders to adopt standard working frameworks and collaboration with IT and Business 
• Owners and Subject Matter Experts during innovation identification and appraisal of Projects 
• Communicate clearly and persuasively, orally or in writing, dealing with technical issues in a nontechnical  manner. 
• HR Department Doc.   
• Work participatively on projects with technical and non-technical colleagues. 
• Analyse and choose between options where the solution is not always obvious. 
• Capacity to influence decisions at senior management levels 
• Analyse information from range of sources and develop effective solutions/recommendations. 
• Keep abreast of technical developments and trends, bring these into day-to-day work when feasible and  build them into new project developments. 
• Proficient in latest technology for IT systems and management. 
• Aim to get things done well and set and meet challenging goals, create own measures of excellence and  constantly seek ways of improving performance.