IT Intern at Incredo Finance

The IT & Digital Marketing Intern will support the IT & Digital Marketing teams by assisting in the implementation, management and monitoring of various IT systems, as well as contributing to digital marketing strategies and campaigns. This role is ideal for someone looking to gain hands-on experience in a dynamic, dual-role environment, with exposure to digital marketing campaigns, database management and ICT support.

Operational Roles and Responsibilities

Digital Marketing:

• Design, create, and assist in delivering digital communications strategies and plans to support business dev. initiatives
• Assist the coordination of key digital marketing campaigns across social media platforms
• Support implementation of the company’s social media strategy, ensuring alignment with business goals.
• Create and publish engaging content across digital channels (social media, emails, bulk SMS) to drive user engagement.
• Monitor performance on key digital KPIs, reporting insights to management.
• Contribute to the company’s website by creating, updating and maintaining content to support communication goals.
• Stay updated on the latest digital engagement best practices and technologies.
• Monitor digital platforms, assess user engagement, conversions and recommend optimization strategies.
• Liase with industry professionals and influencers to build a strong brand
• Run paid ad campaigns and deliver leads to support the business development team.

IT support:

• Assist in installing, maintaining, and monitoring ICT systems and equipment.
• Provide help desk support and assist in training users on new systems.
• Support database administration, including backup/recovery, and ensuring data integrity and security.
• Monitor database performance and assist with optimizing system performance for fast query responses.
• Plan for system storage and future capacity requirements; recommend system upgrades.
• Assist in developing and maintaining business continuity plans and ensuring high system availability.
• Support the ICT team in hardware requirements, system testing, user acceptance, and deployment processes.
• Ensure adherence to security standards and best practices in database and IT system management.  

Job Dimensions:  

Financial Responsibility:  

• Optimization of digital marketing budgets.
• Responsibility for Physical Assets  
• Computer- social media channels & website management
• IT systems

Decision Making: 

• Autonomy in content creation and content design

Working Conditions:  

• Process guided

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications 

• Bachelor in an IT related course

Professional Qualifications / Membership to professional bodies

• Not mandatory

Need to know: 

Attributes:  

• Knowledge of Facebook, LinkedIn, Instagram, TikTok and other social media best practices.
• Knowledge of Search engine optimization (S.E.O), Keywords research and google analytics.
• Understanding of Social Media KPIs
• Knowledge on databases
• Bachelor in an IT-related course