IT Sales Support Specialist at Advatech Office Supplies Limited

About the job
We wouldn’t be the industry leader we are without our successful sales team. We’re seeking qualified IT sales support specialist to help us sell our products/services in the Office supplies, Computers and IT Products, POS Solutions and Fiscal Devices/TIMS devices

Objectives of this Role

Represent our company, with a comprehensive understanding of our services/offerings and maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client.

Duties and Responsibilities

• Follow up daily sales leads and providing sales data to the head of sales.
• Answering client inquiries, scheduling meetings, sales appointments, and following up with clients about their order status.
• Scheduling, running software demonstrations and training prospective clients
• Scheduling customer meetings and conferences.
• Managing client accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems clients may encounter.
• Qualify, develop, and maintain thorough company and product knowledge, research consumer needs, and identify how our solutions can meet them
• Make cold calls or perform warm outreach, putting outside-the-box thinking to work to develop new and unique sales tactics
• Utilize Sage Accounting Software/Bitrix 24 CRM tools to ensure standard processes during all sales stages
• Meet weekly, monthly, annual sales and activities quarter’s / targets

Skills and Qualifications

• A bachelor's degree/ diploma in IT/Marketing, Business, or a related field.
• 1-2 years sales experience in Software sales experience is a MUST
• Should have business oriented.
• Strong analytical, organizational and time management skills.
• Excellent team working, motivational, interpersonal, communication, and customer service skills.
• An understanding of sales principles and customer service practices
• Proficiency in Ms. PowerPoint
• Experience working with Sage Accounting System/ QuickBooks/ Bitrix 24 or any other CRM platforms