IT Site Coordinator at Oasis Outsourcing

​​​​​Key Responsibilities:

• Manage and supervise the daily activities of the IT operation in the headquarters assigned
• Coordinate the activities corresponding to the IT operation at the assigned site.
• Manage the resolution of tickets that require different attention, and that come from escalations generated by FS analysts on site.
• Support the activities generated from Onboarding for the implementation of new accounts.
• Generate reports regarding site status and FS analyst performance metrics.

Skills and Qualifications:

• Basic Knowledge of Infrastructure VoIP
• 1 Year experience in coordinating FS Operations
• Training in Information and Computer studies