Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 22, 2021
    Deadline: Feb 26, 2021
  • Want to get a job fast? Signup and complete your profile on MyJobMag. Employers will find you 4x faster with a complete profile. You can download your completed profile anytime
    Anjarwalla & Khanna (A&K) is the largest corporate law firm in Eastern Africa, with over 90 lawyers, and is generally considered the leading full-service corporate law firm in Kenya. Our clients include some of the most sophisticated international and regional businesses, including listed companies, banking and financial institutions, insurance comp...
    Read more about this company


    IT Support Officer

    Anjarwalla & Khanna is a visionary law firm. We think differently and have built a culture where individual skills and personalities can thrive. We are seeking a dynamic IT Support Officer to provide IT support within the IT department and to all our users throughout the firm and its affiliates.

    The primary focus will be in computer operations, user and desktop support (hardware and software), helpdesk, and data management.

    The role will report to a Deputy IT Manager.

    In more detail, the areas of responsibility include but are not limited to:

    • Troubleshooting, diagnosing problems, implementing corrective action procedures within prescribed guidelines and/or escalating to other IT team members as appropriate.
    • Providing updates to the supervisor on status of projects or technical issues. The selected individual is one able to exercise judgment and creativity in selecting and applying procedures correctly.
    •  Installing and configuring computer systems.
    •  Installing and configuring computer hardware, software, systems, networks, printers and scanners.
    • Testing new technology.
    • Replacing equipment as necessary.
    • Logging customer/employee queries.
    • Automating repetitive tasks.
    • Monitoring and configuring computer systems and networks.
    • Providing technical support across the Firm (this may be in person/over the phone or through a remote connection).
    • Responding in a timely manner to service issues and requests.
    • Developing and maintaining IT documentation, processes and procedures.

    Experience and personal qualities:

    • Appropriate IT degree from a recognised institution.
    • Experience in Microsoft products.
    • Hardware and Network troubleshooting.


    The following personal qualities are preferred:

    • Must be flexible: Able to work on different shifts and scenarios.
    • A technical, logical thought process.
    • Problem-solving skills.
    • Ability to stick to strict deadlines.
    • Good time management, well organised with the ability to prioritise.
    •  Good telephone manner.
    • A keen eye for detail.
    • Commitment to team-work.
    • Commitment to A&K’s mission and strong ethical integrity.

    Method of Application

    If your career aspirations match this opportunity, please send your cover letter and CV to referencing this position ITO/BSS/21 by 12:00pm (GMT) Friday, 26 February 2021.

    The role will potentially be based in Mombasa, Kenya and interested candidates should be willing to relocate to Mombasa if required to do so.

    Learn how to get a job in any industry you want. Buy 72 Hours to The Job You Love

  • Send your application

    Back To Home View All Vacancies at Anjarwalla & Khanna
Never miss a job with our real-time & personalized push notification
Subscribe Now

Career Advice

View All Career Advice

Subscribe to Job Alert


Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
Send your application through

Yahoomail Gmail Hotmail