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  • Posted: Aug 4, 2020
    Deadline: Aug 10, 2020
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    d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Through f...
    Read more about this company

     

    IT Support Officer

    JOB DESCRIPTION

    Reporting to: Head of Development and Delivery

    Description

    The incumbent will provide delivery and second leveltechnical support at the call center. They will maintainthe computer networks of all types, providing technical support and ensuring the whole call centerruns smoothly, as they monitorand maintainall computer systems, installing and configuringhardware and software as well assolve technical problems.

    Desired Experience

    • Bachelor of Science Degree in Engineering, Computer Science, IT, Telecommunications or related field
    • 3/4years Relevant Work Experience
    • Experience in Business Requirements gathering and analysis
    • Certifications in SDLC, Agile, BI, R or DevOps
    • Certification in Database Administration or Development

    Knowledge and Skills

    • Demonstrable experience in Project Management
    • Good understanding of current IT security and Data protection standards
    • Good understanding of Cloud and mobile technology
    • Experience with Programming and Scripting Languages (Python Preferred) C++, Java, C#, or C.
    • Excellent customer facing skill set with ability to work with potential clients to develop technical work scopes for incorporation into project proposals
    • Exercises initiative and creativity to complete projects withinthe project scope
    • Good interpersonal skills and proven ability to work in a highly team-oriented environment
    • Proven ability to function in a fast-paced, project-based, environment
    • A demonstrated passion for learning new technologies

    View Full Job Description Here

    Method of Application

    Candidates who meet the requirements should submit their CV and cover letter to: recruitment.kenya@dlight.com before 10th August 2020.

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