Junior Business Application Administrator (IT) at Boma Projects

Duties & Responsibilities:

Development

• Assist in the customization, configuration, and development of business solutions on both Microsoft and Salesforce platforms to meet the organization’s needs.
• Work closely with team members and stakeholders to gather requirements and translate them into technical solutions within our application platforms.
• Maintain Salesforce and Microsoft specific applications, custom objects, workflows, triggers, and Visualforce pages.
• Participate in the design and implementation of new application features and enhancements.

User Training and Adoption:

• Assist in developing training materials and resources to support Salesforce user adoption and proficiency.
• Conduct training sessions for end-users to ensure effective utilization of our system features and functionalities.
• Provide ongoing support and guidance to users to encourage adoption and maximize the benefits of Salesforce.

Quality Assurance and Testing:

• Conduct testing of applications and configurations to ensure quality, performance, and compliance with organizational standards.
• Identify and report bugs, errors, or areas for improvement in applications and workflows.
• Collaborate with stakeholders to address feedback and implement necessary changes.

Documentation and Knowledge Sharing:

• Maintain accurate documentation of application configurations, customizations, and processes.
• Document best practices, guidelines, and standards for application development and administration.
• Share knowledge and expertise with team members to foster a culture of learning and collaboration.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Strong understanding of software development principles and methodologies.
• Proficiency in other programming languages such specifically, Net, C#, Java, JavaScript, Python, or SQL. Experience with Salesforce development (Apex, Visualforce, Lightning Components) will be a significant advantage.
• Familiarity with both Microsoft and Salesforce administration, configuration, and customization.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Commitment to the mission and values of BOMA.
• Willingness to learn and adapt to new technologies and environments.
• At least Two (2) years of experience