Junior QA Engineer at Incourage

Role Purpose:

The Junior Quality Assurance Engineer role involves ensuring the quality and reliability of our software products through meticulous testing and analysis. You will collaborate closely with our development team to identify bugs, create test cases, and execute test plans to deliver high-quality software to our customers.

Key Responsibilities:
Mobile & Web Application Testing:

• Conduct manual testing of mobile (on Android platform) and web apps to identify defects, inconsistencies, and usability issues.
• Create and execute test cases, test scripts, and test scenarios.
• Report and track defects, and work closely with developers to ensure timely resolution.
• Perform regression testing to ensure the stability of new releases.

Automation Development and Execution:

• Develop, maintain, and execute automation test cases in CI pipeline.
• Automate API tests using Postman.
• Validate tests scenario, data integrity, and response times.
• Collaborate with the development team to ensure features are thoroughly tested and integrated seamlessly.

Test Documentation:

• ​​Prepare detailed test plans, test cases, and test reports.
• Maintain documentation for test processes, results, and issues.
• Continuously improve testing procedures and documentation.

Cross Functional Collaboration:

• Collaborate with developers, product managers, and other stakeholders to understand project requirements and ensure testing meets business objectives
• Review requirement documents before development, and provide comments
• Participate in Agile/Scrum meetings, providing insights and feedback on product quality.

Test Environment Set Up:

• Set up and configure mobile devices, emulators, and simulators for testing.
• Maintain and organize testing devices and equipment.

Product Support:

• Support the Customer Success(CS) and Underwriting team to resolve customer issues.
• Troubleshoot the issues raised and create tasks on JIRA for engineers to work on.
• Collaborate with the product owner/manager to ensure these issues are prioritized and  added to the sprint/backlog.
• Follow up to ensure the issues are resolved.

Note:
This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

Skills and Qualifications Required

Technical Skills

• 2+ years of experience in mobile & web application testing
• Solid knowledge of API testing principles and hands-on experience with Postman or similar tools..
• Solid understanding of software development lifecycle and QA methodologie
• Experience with testing tools and techniques, including manual and automated testing.
• Proficiency in programming languages such as JavaScript is a plus.

Soft Skills

• Superior organizational skills and excellent time management.
• Outstanding communication skills both oral and written, technical and non-technical.
• Self-directed and able to complete assigned work with limited supervision.
• Able to work collaboratively in a cross-functional Agile team environment
• Able to work effectively in a fast-paced, collaborative environment. 
• Eager to learn and adapt to new technologies and methodologies.