Kenya Duka Regional Lead at One Acre Fund

ABOUT THE ROLE

One Acre Fund is operating a growing number of rural retail outlets. As One Acre Fund's Rural Retail Lead in Kenya, you will work closely with all members of the Rural Retail Department to support the smooth running of their daily work. You will be the direct manager of, initially, up to 3 area supervisors in a geographical location, who in turn currently manage up to 15 shops. Your work will be essential to the success of these retail outlets. You will report directly to the Duka Operations Lead.

RESPONSIBILITIES

• Manage several Duka Area Supervisors, who in turn each manage a cluster of up to 15 Duka Officers;
• Ensure the smooth running of daily operations across the shops that you are responsible for;
• Manage the training of the Duka Area Supervisors, Duka Officers, and their assistants within your allocated cluster;
• Manage the delivery and return of orders across the shops that you oversee;
• Managing the relationship with external agrovets, as supplied by One Acre Fund, within the geographic area that you manage;
• Maintain a consistent customer experience across all shops;
• Perform additional tasks as requested by the manager as needed.

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 2+ years of experience in sales/marketing, particularly in an agricultural context.
• Experience working in sales, marketing, or business management;
• Strong knowledge of agricultural products and practices;
• Excellent customer service skills;
• Experience managing people;
• A logical mind with the capacity to overcome difficult problems creatively;
• Excellent computer literacy
• Fluent in English and Kiswahili

PREFERRED START DATE

Due to the ongoing Covid-19 pandemic, start dates can vary significantly by role. We are adapting rapidly to Covid-19 and most of our team is now working remotely. Given the changing environment, we will appreciate your flexibility in confirming a start date.