Key Accounts Manager at TUME Middle Africa Consulting Limited

SPECIFIC JOB RESPONSIBILITIES:

The Key Accounts Manager is responsible and accountable for the following Core job elements:

• Achieving sales targets, ensuring 100% distribution in all stores, 5P execution excellence
• Managing all key account contacts, top-to-top meetings and matters arising optimally
• Development, administration and successful execution of the Annual Joint Business Plan (targets, rebates, customer activity grids and others) to achieve account business goals.
• Servicing the key accounts and branches effectively. This includes branch to center orders, store merchandising standards, product training, credit control and debt collections, account growth plan implementation, relations building etc. To follow up internal processes to enable results.
• To secure store and chain data, conduct or direct analytics to surface actionable insights, to leverage with client. Close arising gaps and take advantage of all opportunities arising.
• To deliver the best advantage in chain and store promotions, temporary price reductions, communications.
• Ensure all staff are trained, able to, and implement the account strategy, terms and conditions and other best practice effectively. To train and support to ensure successful implementation.
• To implement ‘Class of trade’ strategies for each brand and SKU to the best advantage.
• To keep abreast of all developments in the channel, such as customer liquidity risks, competitor activity and to keep the business informed, advised of risks and opportunities accordingly.
• Ensure compliance with agreed trading terms, company policies, and governance standards across all assigned accounts.

EDUCATIONAL AND COLLATERAL REQUIREMENTS:

• An undergraduate degree from an accredited University with at least six years’ experience in various and progressively increasing sales responsibilities. Experience with a multinational environment preferred. Additional quality sales training is an added advantage.
• Demonstrated track record achieving sales targets, excellence in 5P field execution, good understanding of and current relationships with the large format retail trade at all levels. Outstanding shopper and consumer knowledge, negotiations skills.
• Proof of JBP development and execution, surfacing analytics based impactful insights leading to exceptional strategic actions and results.