Key Accounts Representative at Haco Industries Kenya Limited

This role reports to the National Sales Manager and is responsible for ensuring that company Products are consistently available in key accounts branches while ensuring optimal customer relationship.

 Duties and Responsibilities

• Implement the set strategies to ensure that all targets are realized within the assigned portfolio.
• Ensure new products are listed and codes circulated to all branches
• Ensure regular placement of orders by individual shops.
• Negotiations for promotions and extra displays that translate to increase of sales
• Tracking of stock movement and shelf off take for all products by use of stock levels cards.
• Use of sales analysis to set optimal shop quantities to avoid shop over stocks.
• Regular merchandisers training to ensure they are up to date with company products and set standards.
• Constant visits to the outlets to negotiate for more products space and supervision of merchandisers
• Overseeing implementation of various promotions, discounts etc within the allocated portfolio
• Constant review meetings with the outlet managers to analyse performance trends and ways of improving them.
• Address all issues raised by the outlet managers.
• Monitoring and reporting on various competitor activities and emerging market needs that could impact performance in key accounts.
• Any other allocated tasks.

The Person

• First Degree in sale and marketing
• Minimum of 4 years of experience in a FMCG especially in key accounts role
• Computer proficiency courses and analytical skills.
• In depth understanding of customer relationship management
• Excellent selling and communication skills
• Excellent computer skills
• Display of professionalism, courtesy and maturity
• In depth understanding of business processes and principles
• Good interpersonal skills
• Coordinating and organising capabilities
• Attention to detail
• Assertive and analytical skills
• Solution oriented