Knowledge Management Associate at TechnoServe Kenya

The Role:

The Kenya Feed the Future Local Food Systems project requires a highly motivated Knowledge Management Associate (KMA) to join its Communications team to help develop, coordinate, and support the project's Knowledge Management (KM) Strategy and procedures, and advance its efforts to share stories and evidence-based learning from project interventions.

• In this capacity, the Knowledge Management Associate will contribute to establishing systems for gathering, reporting, disseminating, and documenting FTF LFS project performance and learning.
• This position provides a unique opportunity for someone who is interested in how technology can help advance dissemination, learning, and networking.

Primary duties and responsibilities:  

• Support the project in developing a Knowledge Management Strategy for FTF LFS and ensure its alignment with project goals and objectives.
• Develop and manage innovative and cost-effective online and offline Knowledge Management tools and systems to consolidate, compile, and disseminate information and knowledge generated by FTF LFS and its partners.
• Coordinate, plan, and support periodic web-based meetings (webinars).
• Maintain web-based databases; edit and revise google shared drive page layouts; organize and archive FTF LFS documents.
• Support the preparation of high-quality project reports and documentation.
• Serve as the project’s focal point for managing information requests.
• Keep abreast of development in the tools, trends, and practices in knowledge management to strengthen the capacity of FTF LFS and its partners in Knowledge Management.
• Work closely with key partners to create networks and communities of practice for knowledge management and knowledge sharing.
• Support the Project Management Information System and initiate a Learning and Knowledge Management Hub for the project.
• Support the communication of key messages, success stories, best practices, and lessons learned.
• Support development and dissemination of information to familiarize target audiences with the project's activities and learning.
• Collect and analyze data and results, and evaluate progress in support of the project's Collaboration, Learning, and Adapting (CLA) plan.
• Consult with different thematic teams on Google Drive based on content management needs and assist with document library customization and maintenance.
• Support in monitoring trends and tracking engagements on the program's digital channels (social media, website, reports) and analyzing relevant communications data and insights to inform work plans, content curation and quality assurance.
• Carry out additional tasks as requested.

Technical & Behavioral competences:

• Sound analytical skills
• Honesty and professional integrity
• Ability to work in challenging environments and deliver on tight timelines
• Excellent interpersonal, networking, negotiation, and facilitation skills
• Ability to take initiative and work independently
• Willingness to be able to travel for extended periods within Kenya.

Academic and Professional Qualifications:

• Degree in Information Science, Knowledge Management Science, Communications, Social Sciences, Public Policy Communications, or related field.
• Must have experience and excellent skills with google platforms
• Must have experience with program management systems such as Trello.
• At least 3 years’ experience in knowledge management, learning and/or communications and knowledge management tasks for development projects.
• Advanced competency in working in a web-based environment.
• Strong familiarity with social media tools and online social networking.
• Self-motivated with an ability to juggle multiple priorities, handle assignments independently, and work under tight deadlines
• Strong in written and spoken English.
• Strong communication and interpersonal skills
• Excellent skills in MS Word, Excel, Outlook, and PowerPoint required.
• IT, Photography and videography skills will be an added advantage.
• Familiarity with USAID rules and regulations required.

Technical & Behavioral Competences:

• Sound analytical skills
• Honesty and professional integrity
• Ability to work in challenging environments and deliver on tight timelines
• Excellent interpersonal, networking, negotiation, and facilitation skills
• Ability to take initiative and work independently
• Willingness to be able to travel for extended periods within Kenya.