Knowledge Management Specialist at International Business & Technical Consultants, Inc. (IBTCI)

Overview:

• The purpose of the Sudan Monitoring Project (SMP) contract is to provide third-party monitoring, evaluation, and special studies services for United States Agency for International Development’s (USAID) Bureau for Humanitarian Assistance (BHA) funded humanitarian program activities in Sudan. These services will continue to prioritize monitoring, verifying, and analyzing trends in programs implemented in Sudan’s South Kordofan and Blue Nile regions (also referred to as the “Two Regions”). USAID/BHA is seeking a Knowledge Management Specialist to help develop, manage and maintain project communications.
• This position is open to residents of Nairobi, Kenya
• To support USAID/BHA, IBTCI is requesting for a full-time Knowledge Management Specialist for an anticipated five-year assignment based in Nairobi, Kenya.

Responsibilities

Essential Duties/Tasks and Responsibilities:

• Ensure effective operation and upkeep of communication sharing platforms for all relevant stakeholders, including consortium members, USAID/BHA, and implementing partners (IPs).
• Oversee all external communications related to the project, ensuring consistency and alignment with project goals and objectives.
• Coordinate and oversee the implementation of the dashboard Short-Term Technical Assistance (STTA), ensuring timely and accurate reporting.
• Collaborate in the development and review of learning content, ensuring relevance, accuracy, and effectiveness.
• Work closely with the Data and Reporting Coordinator to identify data that needs to be translated into visualizations for enhanced understanding and decision-making.
• Provide supervision and guidance to the Learning Coordinator to ensure efficient and effective execution of their duties.
• Undertake any other tasks as assigned by the project leadership, contributing to the overall success and effectiveness of the project.

Qualifications

Minimum Requirements:

• 5 years relevant professional experience in monitoring and evaluation and learning, including experience closely related to knowledge management, organizational learning, and other related fields.
• Demonstrated experience in developing, implementing, and supporting successful KM and organizational learning practices, processes, and policies.
• Proven facilitation and collaboration skills working with multi-level stakeholders, including technical and subject matter experts, government agencies, partners, and others;
• Experience with dashboards, data visualization, web platforms, electronic communications, social media, and knowledge management principles;
• Strong applied knowledge of the MS Office Suite (Word, Outlook, Excel, and PowerPoint) and Google applications
• Ability to work well under pressure and in fast-paced environments, balancing competing priorities and demands.
• Oral and written fluency in English and Sudanese-Arabic required.

Education:

• A Bachelor’s Degree. Master’s degree is highly preferred

Preferred Knowledge, Skills and Abilities:

• Context-specific knowledge and experience in Sudan.
• Familiarity with USAID, BHA, or USG work environments is helpful but not required.