Lab Quality Assurance Officer at Tenwek Hospital

Job Description:

• Quality assurance officer is responsible to monitor, implement and maintain Laboratory quality management system [QMS] at Tenwek Hospital Laboratory in order to meet standards in accordance with accreditation and regulatory bodies.

Responsibilities

• Development, implementation and revision of the Quality Management System.
• Planning and carrying out internal audits of the Quality Management system
• Identification and addressing of complaints, non-conformances and corrective actions
• To interact with the accreditation bodies on behalf of the organization.
• Planning, conducting and facilitating quality assurance training workshops and seminars.
• Scheduling and organizing management review meetings in consultation with the Laboratory Manager
• Compilation and distribution performance reports for Management review
• Select and monitor all referral laboratories for quality of service
• Promotion of awareness of users’ needs and requirements throughout the laboratory    organization.
• Perform trend analysis for the identified gaps and the raised complaints.
• Report to management on the laboratory policy, objectives, and resources, on performance of the QMS and any needed improvement.
• Draw up a yearly service and calibration schedule for instruments, as well as audits, management meetings, safety and QC meetings.
• Ensure that minutes and reports of quality management review and Quality meetings as well as internal and external audits are kept.
• Ensure that any action identified during these meetings and from audit reports is implemented within the agreed time limit.
• Ensure IQC and EQA are performed as per standard operating procedures, documented and corrective actions implemented where necessary.
• Reporting to Lab Director on Quality issues.
• Ensure that staff performs the required daily, monthly, yearly maintenance of Instruments/Equipment.
• Ensure that staff perform the required daily tasks e.g. checks temperatures, bench cleaning, centrifuge decontamination etc.
• Ensure that the environment with respect to temperature and humidity is controlled.
• Ensure that all complaints and suggestions are collected from the suggestion boxes appropriately.
• Keep an up-to-date list of all equipment used in the Laboratory together with the calibration status of each instrument.
• Identify quality related training needs amongst staff and liaise with management to facilitate implementation.
• Organize in-house trainings and maintain records of all such training.
• Communicate with accrediting bodies to schedule assessments. Coordinate with hospital management to ensure all pre-assessment requirements are addressed.

Qualifications & Experience

• Higher National Diploma or above in Medical Laboratory Sciences from a recognized institution.
• Registered with Kenya Medical Laboratory Technicians and Technologists Board with a valid practicing license
• Training in Quality Management system, GCLP and Supervisory skills
• Must have worked in ISO Accredited laboratory
• Trained ISO 15189:2022 Internal audit, Implementation
• Ability to manage time and provide leadership
• Observe Laboratory work ethic.