Lead Officer -Program Implementation at Evidence Action

JOB ROLES

Chlorine Delivery and Dispenser Maintenance

• Oversee, facilitate and support chlorine delivery and dispenser hardware maintenance within allocated offices/Hubs and ensure 100% dispenser functionality.
• Developing weekly work plans and reports for chlorine deliveries, spot checks, maintenance and ensure plans are followed.
• Support chlorine delivery and dispenser maintenance quality checks ensuring quality data collection by the CSAs, timely submission and safe data storage.
• Supervise dispenser installations by Masons and CSAs, ensuring adequate coordination and availability of necessary materials at water points.
• Support fixing basic dispenser maintenance issues using hand drills and hand riveting tools and or any other appropriate tools in support of the CSAs
• Ensure sustainable chlorine adoption rates in the field office.

People Management

• Manage CSAs, CSA PE & OA in an ongoing field office ensuring to foster excellent teamwork among the team to maximize on their program deliverables.
• Train, supervise, mentor, and coach CSAs/Masons/CSAPE/OA in the their duties.
• Manage CSAs, CSA PE & OA in an ongoing field office ensuring to foster excellent teamwork among the team to maximize on their program deliverables.
• Motivate CSAs in performing their duties
• Support in performance management of CSAs, CSAPEs, and O.As.
• Embrace and support the CSAs to live the Organization’s values, mission, vision.

Data Management

• Field data collection and management for the Dispenser program implementation activities through smart phone technology
• Timely updating of relevant trackers
• Ensuring all data is submitted to the server at the end of the chlorine delivery round. Ensure well-organised filing of hard copy data in compliance with org policies and donor requirements.
• Ensuring data collection tools and materials are up to date and fully usable.
• Manage data correction requests in a timely and required manner

Community Education/Sensitization

• Field execution of dispenser related activities e.g. Lead community leaders meetings and local Govt sensitization meetings, Water Point Nominations/verification, Chlorine service delivery and field surveys administration on non-dispenser installations days
• Conduct program awareness follow-ups and re-sensitization meetings to communities and the local leaders.
• Facilitate promoter trainings at water points and sub-locational level

Promoter Engagement and Management

• Tracking and maintaining an updated list of promoters with most current contacts
•  Facilitating the selection of new promoters or replaced promoters
• Updating promoters records constantly.
• Sharing any promoter changes with the call center team.
• Liason with call center in ensuring competetent service to promoters and CSAs.

Office and Resource Management

• Manage allocated funds for daily running of the field and office activities in line with finance policy.
• Effectively manage motorbike usage under his/her jurisdiction with close attention to, fueling, maintenance and repair costs.
• Ensure appropriate documentation on motorbike fueling, repairs and usage reports.
• Ensure adherence to HR, IT, finance, procurement and other  policies
• Managing office inventory records and ensuring all relevant forms and records are correctly filled, stored and/or submitted.

New Innovations

• Participate  and support to lead implementation of  any new innovations or projects from the Safe Water Now

Reporting and Feedback

• Facilitating office feedback meetings and compiling weekly reports.
• Timely feedback to direct reports on areas done well and areas that need improvement.
• Facilitation of timely incident reporting for any incidents however minor.
• Any other duties and responsibilities as may be assigned by supervisors.

Requirements

• High level of integrity and stewardship 
• Team work. Embraces team work and aspires and supports the ideals of working in a team work environment as a team champion 
• Passion to work in a rural community setting and willingness to use a motorcycle.
• Flexible mindset and willingness to relocate on a short notice to other field based assignments in other regions. 
• Self-driven and highly motivated to deliver results within tight deadlines. 
• Good communication skills. Ability to communicate well within the organization and with the rural communities and local leaders 
• Basic leadership skills in managing people ,working with communities and teams
• Good computer skills and comfort to advance the skills in a dynamic IT field.
• Proactive and ambitious to support innovation and change in a dynamic work space.
• Positive attitude to work and to develop in a fast-paced work environment

Qualifications

• Diploma in Management, Community work, Project management or such.
• Good language skills in English and Kiswahili both spoken and written 
• 1-2 yrs experience working with communities/ social enterprises  NGOs
• Minimum valid Class A1 Motor cycle/motor vehicle skills.