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  • Posted: Apr 23, 2022
    Deadline: Apr 29, 2022
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    Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.
    Read more about this company

     

    Lead, People & Culture Business Partner

    THE OPPORTUNITY

    Reporting to the Head, People & Culture Business Partner- Country Programs, the Lead, People & Culture Business Partner- Country Programs will lead and manage the execution of P&C country strategy. Working as a trusted advisor to assigned leaders (Country Heads, Regional & Country teams), they deliver value-added services that reflect business objectives. They perform the role of business partner to execute P&C Programs, agenda and initiatives, and interface with P&C colleagues to provide best-in-class and creative P&C solutions to assigned clients.

    WAYS YOU CAN CONTRIBUTE

    • Focal contact as advisor and coach for day-to-day HR activities for the Country and provide support for various functions including workforce planning, performance evaluation process, recruitment, among others in liaison with other HR Subject Matter Experts.
    • Provide professional advice to all levels of the Foundation by building working tactical relationships with Leaders and staff to ensure strong employee relations and engagement.
    • Maintain an effective level of business literacy to understand current and future needs of the Foundation to provide proactive support and services aligned to those needs.
    • Identify business issues and suggests creative solutions.
    • Maintain in-depth knowledge of legal region/country requirements ensuring all employment legislation and standards are followed for regulatory and internal policy compliance.
    • Manage and provide support for various employee relations services including performance counselling, employee grievances, exit interviews and disciplinary actions as required in line with Employee Relations processes and procedures.
    • Build relationships amongst staff to ensure strong employee relations. Provide guidance and professional advice to all levels of the Foundation in the region/country.
    • Provide advice on the design of HR policies, procedures, processes and systems.
    • Monitor the effectiveness of new and current programs in the region/country, research, identify opportunities and recommend changes/enhancements of initiatives.
    • Understand current and future needs of the region/country in order to provide proactive advice and support aligned to those needs.
    • Partner with the larger HR team to develop and ensure appropriate change and communication strategies.
    • Build line manager capabilities and provide routine support to ensure adherence to HR policies, procedures, processes and systems.
    • In liaison with the Talent Acquisition team, support recruitment management, including creating job descriptions, contributing to sourcing strategy, candidate selection, offer approvals and onboarding.
    • Partner with the Talent Management team to:
    • provide support to leaders in career planning, coaching and performance feedback
    • analyze and identify learning needs for employee development
    • facilitate development planning for the region/country aligned to business and individual needs
    • Lead the implementation all Performance and Reward programs, processes and plans in the region/country.
    • Lead the active management of performance management in the region/country, including the performance management cycle, high & low individual performers.
    • Coordinate with P&C Operations in administering benefits enrolment for new hires and partner with Payroll to ensure all payroll legislation, processes and guidelines are correct and compliant.
    • Analyze and interpret People & Culture reports, metrics and innovation as required and provide recommendations for decision making.
    • Implement and maintain People and Culture dashboards and reports for respective region/country.
    • Ensure adequate, timely and accurate communication of reports s for respective region/country.
    • Build relationships with external support such as legal counsel, payroll support, etc.

    Who You Are

    • University Degree and/or Graduate Degree (Masters/PhD), preferably in Human Resources, Psychology or Organization Development or a related field and/or equivalent combination is required.
    • Ability to effectively partner with the other HR teams to develop and ensure efficiencies in support strategies and process documentation.
    • Strong knowledge of local market employment law and legislation.
    • Possess creative approaches and diverse solutions and are willing to take calculated risks to influence the adoption of fresh ideas.
    • Ability to effectively co-create with a variety of stakeholders, as well as work effectively in a team-based environment.
    • Possess a high degree of integrity and forethought in approach to making decisions and driving results on behalf of the Foundation.
    • Honed problem-solving skills combined with a track record of pivoting in response to opportunities and challenges.
    • Results driven and motivated by a sense of performance, excellence and urgency.
    • Proficiency with MS Office applications (PowerPoint, Word, and Excel), SharePoint, Yammer and HRIS.
    • Language Skills Fluent in both English and French.
    • Ability to influence others, including senior leaders.
    • Ability to work under pressure with tight deadlines.
    • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
    • Humble and have in depth ability to understand different situations but with ability to interpret and give recommendation towards positive resolution.
    • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
    • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
    • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
    • Demonstrate a commitment to Mastercard Foundation’s values and vision.

    Method of Application

    Interested and qualified? Go to MasterCard on boards.greenhouse.io to apply

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