Lead Product Manager, Content Experiences at Wikimedia Foundation

As the product manager with the Inuka team, you will work with community members, researchers, engineers, designers, program managers, and external & internal partners to drive the strategy, build the roadmap, and deliver products that excite and inspire people to consume, contribute and share free knowledge through innovative new forms. You will also be an important part of defining a broader strategy for our Product department.

For better overlap with the rest of the team, we will prefer candidates based in locations within UTC+0000 and UTC+0530.

You are responsible for:

1. Developing and driving strategy for user experience on Wikipedia in alignment with trends evolving around emerging digital communities.
2. Becoming an expert in the goals and challenges of users joining the Wikipedia community from different backgrounds, geographies, and experiences.
3. Building the product roadmap; defining products, writing requirements, prototyping, developing and launching products and features for emerging digital communities.
4. Managing products through the full product lifecycle, using both qualitative and quantitative methods to measure the impact of your work.
5. Working with a cross-functional team to build products.
6. Collaborating with volunteer community members around the world.
7. Coordinating and collaborating across other departments, such as Marketing, Movement Communication, or Partnerships, that participate in expanding user engagement.
8. Releasing and iterating intentionally to provide incremental value and validate hypotheses.

Skills and Experience:

1. 3 to 5 years of demonstrable experience as a product manager or equivalent role defining, designing, building and managing user-facing web products
2. Demonstrated success in growing a new user base or in launching new products
3. Expertise in user-facing products, mobile application development and mobile user experience, creating demos and interactive prototypes
4. Experience working with users in emerging digital communities, such as in the Middle East, Africa, South and SouthEast Asia, or Latin America
5. Experience writing requirements with the ability to translate complex technical requirements
6. Proficiency with data, reporting, analytics, or A/B testing
7. Experience working with cross-functional teams
8. Experience working in an agile or iterative software development environment
9. Bachelor’s degree or equivalent in relevant work experience

Qualities that are important to us:

1. Commitment to diversity, equity and inclusion
2. Strong listening skills
3. Ability to clearly communicate product plans and results to stakeholders and collaborators
4. Ability to develop process and structure for an evolving team
5. A desire to make meaningful contributions to knowledge equity, free culture, and open access

Additionally, we’d love it if you have:

1. Experience with a two-sided platform or marketplace product
2. Enthusiasm for users who love to create and contribute
3. Experience working with communities, volunteers, or open source projects
4. Experience working in a fully remote, geographically distributed, and asynchronous teams
5. Experience with digital marketing tactics
6. Understanding related to assessment of regulatory and policy impacts on product
7. Experience with products backed by machine-learning
8. Experience editing Wikipedia or contributing to other wiki projects
9. Fluency in a language other than English