Learning and Development Officer at Anjarwalla & Khanna

Roles and Responsibilities

The Learning & Development Officer will provide support to the Learning & Development Deputy Manager/ Head of Knowledge Management on all Learning and Development matters within the Firm.

In more detail, the areas of responsibility include:

• Supporting the Learning and Development Deputy Manager in developing and updating training content and materials and in the roll out of the annual training calendar.
• Work closely with relevant stakeholders to understand training needs, communicate training opportunities, and provide support and guidance on staff development initiatives.
• Maintaining up to date training records for the Firm.
• Monitoring and updating professional qualifications for staff across the Firm and facilitating the renewal of Lawyer practicing certificates.
• Providing guidance to staff on the approval process for professional course sponsorship within the Firm.
• Coordinating and organizing trainings including scheduling training sessions, booking venues, arranging equipment, following up on facilitators and maintaining attendance sheets etc.
• Assisting with vendor communication.
• Maintain the AKI Learning Management System by uploading pre-existing content, users, system updates and tracking staff training progress.
• Implementing methods to evaluate the effectiveness of training programmes i.e. participant feedback surveys, assessments, and post-training evaluations.
• Analyzing data/feedback to identify areas for improvement and compiling L&D reports to make recommendations for future training initiatives.
• Staying informed about current trends, emerging technologies, and best practices in learning and development to ensure training programmes are relevant and effective.
• Providing general administrative and clerical support within the Knowledge Management team.
• Any other duties that may be assigned from time to time.

Experience and personal qualities

This role will require a high calibre and experienced professional with the highest levels of ambition and commitment.

The following qualifications, experience and personal qualities are preferred:

• A minimum of a first degree in a relevant field.
• At least two to three (2-3) years’ experience in a similar role.
• Excellent verbal and written communication skills and an ability to communicate clearly and persuasively with a range of people from diverse backgrounds.
• Excellent written and verbal communication skills.
• Proficient in the use of IT Systems including Microsoft Office packages.

The following personal qualities are preferred:

• Must have excellent interpersonal skills.
• Must have good organizational, planning and time management skills.
• Must have ability to work under minimum supervision.
• Must have flexibility, initiative and be reliable.
• Good problem-solving skills and an appreciation of relevant protocol.
• A commitment to teamwork and working in a professional manner.
• A commitment to ALN’s mission and extremely strong ethical integrity.