Learning Community Experience Intern at Sand Tech Holdings Limited

Strategic Presence and Communication:

• Optimized Hub Presence: Maintain a strategic physical presence at  the hubs to maximize diverse learner interaction. This physical presence is key to observing, understanding, and directly engaging with the learner community
• Liaison Role: as a community experience intern, you will;
• Conduct weekly meetings with program teams to understand their expectations.
• Attend and contribute to synchronization meetings and strategy sessions.
• Ensure alignment of objectives and represent learner interests and feedback.

Event Planning, Communication, and Community Building:

• Community Event Management: Design, communicate, promote, coordinate (and report) events that enrich the learning experience and foster community spirit. Work closely with the ALX Kenya team to ensure coherent messaging and maximize participation from both ALX members and the broader community

Engagement, Networking, and Support:

• Responsive Support: Be prompt and proactive in addressing learner inquiries across both local & digital platforms and physical hub settings. Advocate on behalf of learners to ensure their needs are met and their voices are heard within the internal ALX community

Administrative and Project Management:

• Regular Updates: Consistently communicate with the learner community across multiple channels, ensuring messages are clear, engaging, and informative. This includes writing and disseminating updates, reminders, and educational content relevant to the learners’ journey
• Reporting: Conduct analytical reports on attendance and user feedback. Present findings to the team-lead for strategic decision-making. Collaborate with learner community coordinators to use data for continuous improvement in community engagement initiatives
• Meeting Coordination: Attend and contribute to regular team meetings, documenting discussions and action points