Learning & Development Course Administrator (French Speaker) at International Committee of the Red Cross (ICRC)

• The Learning and Development Course Administrator ensures that the administration and logistics for all learning activities run smoothly.
• They provide all aspects of administrative, logistical and organizational support. They also support the trainers in the online facilitation and ensure the digital learning management for each course.

Accountabilities & Functional responsibilities

• Participates in establishing the yearly course planner, in coordination with course facilitators;
• Provides efficient and timely technical and administrative support to course participants and deliverers;
• Manages the administrative support to ensure that courses run smoothly;
• Ensures the smooth running of events with the focus on the participant experience;
• Using the Learning Management System, registers participants, animates the forum and sends assessment questionnaires to session participants; 
• Work with the trainer to co-facilitate the digital learning support offer to participants for each programme;
• After the end of the course, processes invoice and conducts data validation and breakdown; records course completion for each participant and develops statistical information; 
• When applicable, contacts external providers (consultants, etc.) and provides timely administrative and logistic support to participants; 
• Maintains a coherent archiving system in collaboration with the Information Management Unit. Stores, maintains, retrieves, and supplies information using both computerized and manual-based systems for all courses. 

Professional Experience required

• Bachelor’s Degree from a recognized university or equivalent experience;
• Minimum 5 years professional experience in an administrative or assistant role;
• Fluent command in both written and spoken French (B1 Level or Higher) is a requirement;
• Good knowledge of information systems, event organisation, finance and administration;
• Knowledge of digital learning tools is an asset.