LOC Quality Executive at Haleon

Key Responsibilities

Quality Strategy

• Maintain a high level of QMS knowledge and awareness of changes within the consumer healthcare environment to seek opportunities and manage potential business adversity.
• Gain an understanding of the Supply Chain and Commercial LOC Business and Quality Plans at a high level as they potentially link to day to day and quality improvement activities.

Quality Systems

• Supporting the LOC Quality Manager to ensure a robust, sustainable, and effective QMS through monitoring and reviewing the compliance status within the LOC element of the Quality Supply Chain at Haleon Sub Sahara Africa LOC.
  Support the implementation and maintenance of effective QMS to ensure that local operations are in full compliance with Haleon standards and policies, GMP, GDP and regulatory requirements by supporting the LOC Quality Manager as directed to:
  • Ensure that all SOPs are in place, updated & training has been conducted across the business.
  • Promote QMS management principles and seek continuous improvement of the processes
  • Manage QMS Management Review meetings according to local SOPs
  • Implement and Manage LOC Quality objectives & KPIs
    Support the LOC Quality Manager to ensure that all internal procedures and systems in use in consumer Healthcare are compliant to Haleon QMS and local regulatory requirements, including (but not limited to)
    • LOC Quality Council – support the LOC Quality Manager in organizing and managing Quality Council meetings.
    • Change Control - perform day to day work to support the local change control process with the aim of ensuring all planned major changes (including as appropriate new pack introduction, product discontinuation, major pack changes, re-packing activities) are effectively and compliantly managed.
    • Risk Management - perform activities to support the risk management process to ensure effective management, timely reporting, review, and escalation of quality risks.
    • Corrective and Preventative Actions (CAPA) - Implement global or local process to effectively manage corrective and preventative action plans.
    • Auditing - perform day to day work to support the local process that is in place for management monitoring and internal business monitoring audits thus ensuring that the LOC is audit ready.
    • Complaints - perform day to day work to support an effective complaints management process ensuring
    • the assessment of potential issues are determined as quickly as possible and linked to the adverse event reporting process and local product incident process if/as appropriate.
    • report and follow up on product complaints with manufacturing sites, customers, and commercial teams.
    • Incident management – Support the LOC Quality Manager to ensure that an effective product incident process is in place to escalate and manage any product quality related issues.
    • Product supply - performs day to day work to support systems that have an impact on the quality of imported products in line with the QMS and local Regulatory requirements.
• Artwork management - perform day to day work in line with the roles and responsibilities for quality as defined in the local artwork procedures.

Qualifications

• Bachelor's degree in a Science or related discipline, Master's degree is a plus
• 2-5 years working in a pharmaceutical industry with preferable operational experience in Quality Assurance Roles within a manufacturing site including auditing.
• Knowledge in Quality Assurance Systems and cGMP & GDP (QMS 9001:2015)
• Understanding of working in a highly regulated environment
• Quality experience within the pharmaceutical, consumer or FMCG industry and application of Quality Management Systems
• Excellent oral and written communication skills
• Ability to multi-task and work under pressure
• Analytical mind, good attention to detail and problem-solving skills within a structured process
• Demonstrated sound decision-making process; based on facts & data, and application of Risk Management principles.
• Works with a spirit of continuous improvement and innovation, creatively open to new ideas and methods
• Flexible thinking – able to challenge and see views from different perspectives
• Strong interpersonal and influencing skills
• Ability to work and collaborate in cross-functional teams.