Locum Counselor at RefugePoint

Provision of group counseling services :

•  Make the initial call to clients to introduce counseling support services and conduct assessments for individual or couple counseling support;
•  In liaison with the Senior Counselor, conduct support group sessions to enhance client's self-awareness, interpersonal relationship skills, and integration;
•  In consultation with the Senior Counselor, conduct group therapy sessions for group members;
•  Organise and conduct life skills training for children and youth;
•  Make appropriate internal referrals to ensure clients receive holistic services;
•  Conduct intake and exit assessments to clients in the counseling groups to identify trends in their wellbeing and evaluate the impact of the counseling interventions;
•  Encourage self-reported feedback from about lessons learned after life skill training.

Development of Counseling services :

•  Participate in the design, monitoring, and evaluation of the counseling interventions;
•  Familiarize with Salesforce, TaroWorks and all the counseling assessment tools used by the RufegePoint Counselors;
•  Identify trends during group counseling sessions and liaise with the Senior Counselor to design strategies to address identified needs.

Virtual Counseling groups:

•  Co-facilitate the virtual counseling sessions in collaboration with the RP Counselors;
•  Make timely requisition of airtime and ensure clients receive this in a timely manner;
•  Track the airtime and internet bundles received by clients vis-à-vis session attendance, and liaise with the Finance department to facilitate timely payments to the vendor;
•  Make individual follow-ups of clients who miss or drop off during sessions and explore their individual challenges.

Professional development:

•  Participate in continuous professional development to enhance client's care;
•  Attend monthly external supervision as mandated by the counseling profession and regular internal clinical supervision.

Documentation and reporting:

•  Draft counseling case notes for each client and take attendance in Taroworks after each group session;
•  Maintain participants' lists in support , therapy groups and Life Skills Training;
•  Conduct the intake and exit counseling assessments in TaroWorks and synchronise these on Salesforce;
•  Compile and submit the weekly and monthly counseling reports to the Senior Counselor.

Attend any other duties assigned by the Senior Counselor.

Requirements:

•  Degree in Counseling studies and at least 1 year of counseling practice or Diploma in counseling with at least 3 years of counseling practice;
•  Confidentiality and integrity in the profession.
•  Good understanding of trauma, depression and effective approaches for alleviating psychological pain;
•  Proven experience initiating and running counseling groups;
•  Ability to work with multinational and multilingual clients;
•  Excellent communication skills (verbal and written);
•  Registration by relevant regulatory authority;

Desired:

•  Prior experience working with refugees and/or asylum seekers in an urban setting.
•  Possess cross cultural counseling skills and experience working with minority groups;
•  A flexible approach to work spread throughout the year;
•  Ability to multitask and work under minimum supervision;
•  Ability to adapt to a fluid environment and think outside the box;
•  Ability to conduct group counseling sessions in Kiswahili;
•  Certification in Trainer of Trainers;