Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services.
"Africa is our home, we drive her growth”
Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary g...
Read more about this company
Ensure that all customers receive a consistently high-quality service by effectively managing and developing all available resources (staff, systems, processes) and ensuring that a strong customer-focused service culture becomes entrenched in the branch.
Grow the Branch Balance Sheet, Income Statement and Account volume in line with set targets. Ensure that cross-selling opportunities are actioned, and customers are migrated to more appropriate and cost-effective channels.
Proactively identify and assess the risks faced by the branch and maintain an effective system of controls to reduce exposure. Maintain a high level of integrity and ethical standards.
Qualifications
Type of Qualification:
First Degree
A Masters’ &/or any supplementary tertiary qualifications will be an added advantage
Experience Required
Personal and Private Banking
5-7 years
Experience Managerial experience in Banking and with specific experience in overall Branch Management
Overall management experience of over 5 years with a Minimum 3 years as a Branch Manager.
Experience in other customer facing roles will be an added advantage