Manager- Credit Initiation Business Banking at Standard Chartered Bank Kenya

The Role Responsibilities

Strategy

• Support the Senior Manager - Credit Initiation in ensuring proper monitoring and control of risks, efficiency, effectiveness and quality of Consumer Private & Business Banking (CPBB) Risk operations in the Africa Business Banking (BB) Hub

Support the Senior Manager – Credit Initiation in driving initiatives on:-

• Standardization of activities
• Automation of processes
• Any other digital initiatives as may be advised from time to time.

Business

• Support the Senior Manager – Credit Initiation in optimizing operating efficiency while ensuring effectiveness of decision making within the role.
• Continuously improve the operational efficiency and effectiveness of the Function’s risk management processes.

Processes

• Timely decisioning on all BB applications within Delegated Lending Authority.
• Appropriate and timely communication of all decisions to stakeholders and ensuring appropriate Management of Information Systems (MIS) is maintained.
• Ensuring that Retail/Business clients Credit Policy and standards are complied with and that all applications received are subject to these and the established processes and rules.
• Support in daily monitoring of excess accounts to ensure proper tracking, accounts are regularised on time and appropriate approvals are obtained.

People & Talent

• Continuously engagement with the frontline to ensure continuous improvement of submissions
• Continuous self-improvement through reskilling and upskilling 

Risk Management

• Ensuring that BB applications are processed within appropriate delegated authority.
• Maintaining high service standards by ensuring underwriting complies with Group and BB credit policies and adheres to Credit Process Manual (CPM) requirements while at the same time supporting achievement of set Turn Around Time standards.
• Ensuring that all applications are processed in compliance with BB Credit Policy and Standards.
• Ensuring that application processing is within the set turn-around timeframes and are efficiently carried out.
• Exercising diligence, independence and good judgement in credit decision that ensure quality BB portfolio with minimum delinquency and Loan Impairment (LI).
• Ensuring that credit Risk Management practices are adhered to in the unit and assistance in the Stressed Account Management (SAM)/ Accounts Subject to Additional Review (ASTAR) process to make it more robust.
• Ensuring legal, regulatory, and economic compliance.
• Ensuring compliance with the Group’s standard and regulatory requirements pertaining to money laundering and CDD.
• Participating in and/or supporting the Bank’s effort to combat money laundering.
• Exercise due care and diligence on matters related to Money laundering and CDD in the day to day operations

Governance

• Attending all SAM/ASTAR monthly forums to ensure the correct strategy is adopted to all stressed accounts.
• Performing review of accounts through annual renewals and proposing appropriate strategies for accounts where deviations have been noted while ensuring they are approved at the right level.
• Review of Covenants and Risk Triggers (CARTs) and ensuring the correct strategy is adopted for all accounts with breached CARTs.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal Stakeholders.

• Central Policy team
• Country Credit Heads (CCHs), Chief Credit Officers (CCOs)
• Country Business heads and CPBB, Product Head 
• Relevant members of Credit Management team
• Internal IT partners supporting CPBB
• Senior Manager – Credit Initiation BB

External Stakeholders

• Vendors, consultants & SME clients

Our Ideal Candidate

• A Business-Related Degree
• Accounting Qualification will be an added advantage
• Credit Skills Assessment Certification
• Good English Command

Role Specific Technical Competencies

• Substantial experience in the banking industry, including demonstrated success in Credit Initiation in an SME environment.
• Sharp business acumen including ability to assess risk and appropriate levels of return, understanding of market trends and the interpretation of impact on portfolio behaviour
• Full knowledge of Retail Banking Products and those of the competitors
• Strong interpersonal skills, Analytical skills and attention to details
• Good Computer skills with a clear understanding of the Credit MIS