Manager – Data Quality & Master Data Management at Kenya Revenue Authority (KRA)

Job Summary

The job holder shall be responsible for implementing the organization’s data quality, stewardship and Master Data Management strategies, ensuring the integrity, accuracy, and consistency of data across all systems. The Manager will drive the implementation of MDM frameworks, policies, and procedures to support business objectives and regulatory compliance.

Duties and Responsibilities

• Define and implement the MDM strategy and Data Quality Management (DQM) frameworks aligned with KRA's corporate goals.
• Establish "Data Golden Rules" and standards for data entry, maintenance, and archiving across systems.
• Lead a network of data stewards across different departments to ensure accountability at the source.
• Oversee the "Golden Record" creation for taxpayers and staff, ensuring that a single identifier identifies a unique entity across all systems.
• Manage the complex deduplication, matching, and merging processes when integrating data from third parties.
• Define, monitor, and report on data quality and MDM KPIs, metrics, and assessments to ensure accuracy, consistency, and integrity.
• Automate data quality processes and use automated tools to constantly monitor the "health" of KRA data, identifying missing/ incomplete/ inaccurate data elements, invalid addresses, or inconsistent records.
• Perform investigative root cause analysis for data quality issues, propose and monitor implementation of remediation measures at source.
• Lead data cleansing exercises to ensure that datasets have the right quality for use in advanced analytics and AI-driven use cases.
• Oversee the implementation and optimization of MDM and Data Quality solutions.
• Ensure that data provided to the Data Science and analytics teams meets the required quality standards.
• Ensure alignment with regulatory requirements, governance policies, and corporate initiatives including Audit, Integrity, QMS, and Risk Management.
• Implement corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.
• Support staff career development and performance enhancement within the unit, ensuring alignment with departmental goals.

Person Specifications

For appointment to this job, the candidate must have:

• Bachelor’s Degree in Computer Science, Information Technology/Business Information Technology, Mathematics, Data Science, Business, Economics, Communications, Information Science or related and equivalent qualification from a recognized university.
• Master’s degree in Computer Science, Information Technology/Business Information Technology, Mathematics, Data Science, Business, Economics, Communications, Information Science or related and equivalent qualification from a recognized university is an added advantage.
• Leadership Course lasting not less than four (4) weeks from a recognized institution is an added advantage.
• Membership to a relevant professional body
• Cumulative service period of five (5) years relevant work experience, two (2) of which should have been in first level management position or comparable position.

 Key Competencies

• Sound decision-making capabilities
• Ethics and integrity
• Accountability
• Professionalism
• Ability to work under pressure
• Excellent interpersonal skills
• Good awareness of the operating environment
• Analytical and creative thinking skills