Manager - Digital Financial Services at MicroSave Consulting (MSC)

Job Description:

The Manager - Community Finance and Livelihood Expert, will provide technical assistance to clients which includes community based focused projects and other related assignments. The candidate will be the in-house expert and thought leader for MSC. Hence, he or she should be able to plan, lead and execute projects in partnership with other team-members of MSC. In addition, the candidate should also be able to provide generic technical assistance and project support to other non-community based/ inclusive finance projects/ assignments and support team working on them with analysis and finalizing deliverables. The candidate should be willing to travel and spend 70% of the time on on-site assignments. The candidate needs to have exceptional presentation and report writing capabilities.

Detailed responsibilities:

Business development

• Build relationships with existing and potential clients,
• Take initiatives to develop Client Relationship,
• Develop and submit proposals to generate business – particularly for the Practice Group s/he is part of
• Represent MSC at conferences etc.,
• Author/ Co-author of thematic publications to be developed from field experiences (Focus notes/ Briefing notes),
• Actively engage in Marketing Activities and participate in Digital Media dialogues (blogs, discussion forums etc.).

Human capital development

• Conduct ‘Quality of Delivery’/ Feedback assessments with team members after assignment execution in line with the quality control guidelines,
• Assist and support development of other staff by providing guidance and advice where appropriate,
• Share knowledge with staff and create opportunities for mentoring,
• Take ownership of self-development by acquiring skills and knowledge which add value to the organization.

Business execution

• Lead or assist with the planning and implementation of medium/ large technical assistance assignments,
• Conduct assignment set-up and de-briefing meetings of assignments where s/he is responsible,
• Builds rapport with various contact points at the client organization for successful execution of the assignments,
• Plan and execute assignments with utmost due diligence,
• Oversee and support the process of report writing and data analysis,
• Review training courses delivered, research papers prepared, curriculum developed and technical assistance provided to clients,
• Contribute to the development of MSC’s toolkits and other publications.

Requirements

Desired qualifications:

• MBA or other relevant professional qualifications in line with areas of specialization.

Desired experience:

• Experience of working with community-based institutions in a direct or consulting role,
• Experience of designing/ executing livelihoods and financial inclusion projects for the low and middle-income segments,
• Experience on forward and backward linkages of various livelihood activities, digital finance, alternative banking channels, microfinance is preferred,
• Previous consulting experience from the Big-4 is an added advantage,
• International experience will be a plus.

Skills and competencies:

• A strong field orientation and proven interpersonal skills,
• Leadership skills, decision-making skills, problem-solving skills, and people-management skills,
• Excellent spoken and written English,
• Proficient in Word, Excel, and PowerPoint.