Manager - DTD Operations at Kenya Revenue Authority (KRA)

Job Purpose

• This role is responsible for provision of efficient administration of services, formulating policies and strategies in the department.

Key Responsibilities/ Duties / Tasks

1. Managerial / Supervisory Responsibilities

• Providing leadership & direction on technical and administrative matters.
• Coordinating and ensuring harmony in the implementation of strategies, policies and procedures
• Ensuring efficient and effective management of resources
• Overseeing the implementation, maintenance and operation of business support systems
• Developing, organizing and controlling an effective system to safeguard the Authority’s
• interests, premises, personnel and property
• Ensuring all audit recommendations are implemented by the stations
• Ensuring that KRA internal standards are maintained.
• Ensuring effective organization of events
• Day-to-day operations, supervision, management of performance and development of staff in the unit
• Facilitate implementation of the work plans for the following corporate initiatives in the unit: Audit, Integrity, QMS and Risk Management.
• Drive initiatives to improve ethics, culture and facilitate change management in the unit

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

• A university degree from a recognized University in any Business-related field

Professional Qualifications / Membership to professional bodies

• Project Management

Previous relevant work experience required.

• Minimum five (5) years progressive work experience and two (2) years at entry level management in a relevant role.

Functional Skills, Behavioral Competencies/Attributes:

• People management skills
• Technological ability
• Good decision making capabilities
• Good planning and organizational skills
• Resilient, focused and results-oriented
• Excellent oral and written communication and presentation skills
• Good negotiation and interpersonal skills
• Good time-management, problem-solving and multitasking abilities
• Tax business understanding