Manager, Employee Relations at Evidence Action

Job purpose
Evidence Action is looking for a seasoned and experienced Employee Relations professional to join our growing team.

Reporting to the Senior Manager, HR – Africa Region, the Manager, Employee Relations & Compliance will be responsible for providing day-to-day technical advice & guidance on employee relations and performance management matters to staff and management in accordance with the prevailing employment laws and internal policies and procedures. S/he will take the lead in investigations; provide guidance and recommendations for dispute resolution and act on resolutions made.

Duties and responsibilities

1. Provide advice and counsel to the regional HR Team and the on all employee relations issues.
2. Ensure Employee Relations (ER) issues and concerns are handled fairly, consistently, transparently, in a timely fashion, and in line with Evidence Action values, policies, and appropriate local employment laws.
3. Track various service requests of employees and the implementation of the approved decision, including but not limited to probation completion, extended medical leave, performance improvement programs and other ad-hoc requests and process these requests in a timely manner.
4. Contribute to the preparation and processing of all types of documents related to employee relations, in compliance with approved guidelines and policies in a timely manner.
5. Take lead in the development, implementation and review of HR policies, procedures and systems in relation to disciplinary procedures and performance management.
6. Ensure proper documentation of e-files related to employee relations like Memos, disciplinary letters, etc. to retrieve them as needed.
7. Develop response specifications, reviews output and finalize submission of the employee relations queries raised and provide a unified (system-wide) response to their queries.
8. Assists with the identification and development of an employee relations database that will provide policy, performance, and compliance reports and metrics to improve the Employee Services function.
9. Support in conducting exit interviews for departing employees to ensure that the valid reasons are captured by HR through the process.
10. Advise and act on disciplinary matters in accordance with the Employment laws and established policies and procedures including Termination of Appointment.
11. Supporting in developing materials for the effective management of employees for Managers/supervisors.
12. Interrelate with line managers with a view to settling employee grievances and conflicts.

Qualifications

1. Bachelor’s Degree in HR, Humanities, Sociology or a related field additional HR certification will be an added advantage.
2. Minimum 7 years HR generalist experience with at least 3 of those being Employee specialist experience
3. Demonstrable knowledge of good and dynamic HR practices in employee relations and performance management.
4. Good understanding of employment legislation.
5. Strong written and verbal communication skills.
6. Sound knowledge of HR best practices.
7. Technologically proficient in use of technology to communicate effectively & professionally.
8. Excellent analytical and data management skills.
9. Results oriented and strong attention to details.
10. Passionate, highly self - motivated, energetic and enthusiastic team player.
11. Membership to IHRM is required.
12. INGO experience will be an added advantage.