Manager -Innovations & Partnerships at Family Bank Ltd

This role involves exploring new technologies, fintech collaborations, and market opportunities to enhance customer  experience, streamline operations, and expand the Bank's product and service offerings to position the Bank  strategically by identifying, developing, and managing innovative solutions and strategic partnerships that align with  the Bank's goals and objectives.

Key Responsibilities:

• Business and Financial Performance Accountability
• Strategy Development: Collaborate with channels managers and stakeholders across the Bank on  development of business product strategies, translate business strategies into partner strategies and product  strategies and identify partnerships that can grow the business in line with the Banks strategic focus road  map.
• Transactions Execution: Identify, evaluate and prioritize specific opportunities in support of the broader DFS  strategy including developing the business case for partnerships (strategic rationales) creatively structuring  the partnerships terms in communication with all stakeholders at all stages to secure the buy-in and approvals.
• Partnership Execution: Monitor partnership performance and track efficacy relative to expectations postclose. Maintain ongoing relationships with partners to ensure compliance and commitments fulfilment.
• External Partnerships: Maintain a network of relationships across the industry with partners, potential 
• partners, competitors, investors, thought leaders etc. understand the mutual opportunities, pain points and 
• ways to address these with the relevant products offerings.
• Partnership pipeline: Develop and maintain a partnership pipeline. Success will be measured based on the  ability to turn the good ideas into successful businesses and to drive significant revenue impact through  effective GTM and cross-selling strategies
• Industry Expertise: Be a very knowledgeable on competitive and market dynamics, product trends, startups, and technological trends
• Innovation: Identify key constraints and innovative opportunities for business development, diversification  and growth 
• Agile: Champion an agile mindset, continuous improvement and ensure adherence to agile practices
• Leadership and People management 
• Actively partner with affiliate business heads and channel managers to grow acceptance points 
• Provide timely and accurate feedback on projects status and closure timeliness 
• Team Player-Participate in group activities as required Risk, process Control and Operational performance
• Promote ethical and integrity standards and establish a culture within Family Banks partners establish and  demonstrate to all partners the importance of controls  Manage all aspects of risks associated with partnerships and supporting functions (AML, KYC, Credit risks,  Audits, Regulatory and card schemes compliance)
• Ensure there is a strong internal control system in place to minimize operational losses, franchise risk and  monitor its adequacy and effectiveness.
• HR Department Doc.

The Person: 

The ideal candidate must possess the following: 

Qualifications

• A bachelor’s degree in a Business-related course, ICT or project Management field from a recognized  university
• Candidate should have over 5 years in partner Management, business development or partner channel  development in Digital Financial services or related experience.
• Inclusive and collaborative -driving teamwork and cross-team alignment.
• Strong discipline in business management, achieving sales targets and operational excellence 
• Effective communication skills are critical and ability to present complex ideas and concepts to a wide range 
• and size of audiences across the Bank and partners.
• Deep understanding of digital transformation business drivers, network infrastructure, cyber security  workplace productivity and collaboration tools, platform capabilities and solutions that generate partner  growth and innovation 
• Experience in working with customers and partners in various industries 
• Good understanding of the Banks technologies is a plus 
• Demonstrate responsiveness and ability to work and execute tasks with urgency and accuracy.
• Customer focused and resulted oriented 
• Good project management including understanding and planning for operational risk 
• Knowledge of Banking operations, operational risk management and service delivery 
• General knowledge of digital payments services 
• Excellent Verbal and written communication skills