Manager – Procurement Facilities & Administration at Rafiki Microfinance Bank

Job Summary:

To lead the strategic procurement of goods and services, ensuring value for money and adherence to procurement policies. The role is also responsible for managing facilities, administration services, and ensuring a safe, functional and conducive working environment aligned with organizational goals.

Key Responsibilities: 

Procurement Management

• Develop, implement, and monitor the Bank’s Annual Procurement Plan.
• Lead and manage the procurement process in line with approved policies, procedures, and regulations.
• Approve Local Purchase Orders (LPOs), Requests for Proposals (RFPs), and supplier payment documents.
• Conduct market surveys to ensure competitive pricing and quality standards.
• Maintain accurate records of inventory and procurement activities.
• Manage supplier relationships, performance and contracts.
• Prepare and submit timely procurement reports to senior management.
• Serve as Secretary to the Procurement Committee.

Facilities & Property Management

• Develop and implement facilities maintenance plans and schedules.
• Oversee construction, renovation and fit-out projects for bank premises.
• Ensure all Bank facilities meet safety, health, environmental and regulatory standards (including OSH compliance).
• Plan and manage office space ergonomics and layout for optimal efficiency.
• Oversee lease negotiations, renewals and ensure timely rent and land rate payments.
• Ensure all equipment is tagged, tracked and maintained regularly.

Administrative Services

• Develop and enforce standard operating procedures (SOPs) for procurement and facilities management.
• Manage travel, accommodation and administrative support services.
• Lead the asset disposal process in compliance with internal controls and policies.
• Manage the issuance of work completion certificates and approval of maintenance requests.

Fleet Management

• Oversee the management, servicing and compliance of the Bank’s fleet.
• Implement service level agreements (SLAs) and monitor provider performance.

People & Performance Management

• Lead, mentor and develop a high-performing team.
• Set departmental objectives and monitor performance against KPIs.
• Promote a culture of accountability, service excellence and continuous improvement.

Key Competencies, Skills, qualification and Experience 

• Bachelor’s degree in Procurement, Supply Chain Management or a related field
• Diploma in Procurement and Supply Chain Management is mandatory.
• Additional certifications in Property Management will be an added advantage.
• Minimum of 5–6 years of relevant work experience in procurement, facilities or administration.
• Proven experience in managing multi-vendor contracts and service level agreements.
• Strong understanding of procurement regulations and procedures.
• Excellent negotiation, vendor management and contract administration skills.
• Exceptional planning, organizational and multitasking abilities.
• Strong analytical and decision-making skills.
• High level of integrity, confidentiality and professionalism.
• Proficiency in Microsoft Office and procurement systems.
• Excellent communication and interpersonal skills.
• People management and leadership capabilities.
• Resilience and flexibility in handling pressure and deadlines.
• Knowledge of health, safety and regulatory compliance standards