Manager – Quality Assurance, Release, Change & Configuration Management. at Kenya Revenue Authority (KRA)

Job Summary

The jobholder shall be responsible for Software and Hardware quality assurance, configuration and change management process in the Authority. The person shall ensure overall implementation of quality assurance, change and configuration best practices, and lead/manage implementation of those practices across the various programmes and projects within the Authority.

Duties and responsibilities

• Support the planning, design and execution of test plans, test scripts and process plans for projects.
• Work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermine quality guidelines.
• Ensure that the end product meets the minimum quality standards, is fully functional and user friendly.
• Support resource allocation decisions during project prioritization with stakeholders
• Lead and guide assigned team reportees on required quality assurance deliverables.
• Apply Quality Assurance expertise on assigned initiatives and undertake research on best practice as part of benchmarking.
• Leads Quality Assurance and Change Configuration Management in the Authority.
• Ensure Quality Assurance & testing team adhere to Software Testing Life Cycle (STLC) and best practices by managing Quality Assurance activities including regression, performance, stress, load testing.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution;
• Master’s Degree in any of the following disciplines: - Computer   Science, Information Communication Technology, Business Information Technology or relevant and equivalent qualification from a recognized Institution, will be an added advantage.
• Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
• Minimum of five (5) year’s work experience in a similar role, and at least two (2) years at Assistant Manager level or a comparable position.

Key Competencies

• Innovative thinking
• Organizational skills
• Resilience and Adaptability
• Critical Thinking and Problem-Solving
• Customer-Centrism Approach
• Professionalism, Ethical Judgment and Integrity
• Certified International Software Testing Qualification Border (ISTQB) Tester
• IT Infrastructure Library (ITIL)
• Project Management Certification
• Certified Information Systems Auditor (CISA)
• Certified Information Security Manager (CISM)
• Certified Ethical Hacker (CEH)
• Computer Hacking Forensic Investigator (CHFI)
• Certified Incident Handler (ECIH)
• Certified Information Security Professional (CISSP)
• ISO 27001
• International Association for Six Sigma Certification (IASSC)
• International Institute of Business Analysis (IIBA)