Manager, Strategy and Change Implementation at HF Group

Principle Accountabilities

Strategic Planning & Execution 

• Support translation of corporate strategy into divisional action plans and KPIs.
• Co-ordinate annual strategic planning cycles with senior leadership.

Change Management

• Support and track enterprise-wide change initiatives across various departments to promote a culture of continuous improvement, including digital transformation, organizational restructuring, or policy shifts. 
• Work with business leaders to implement and track change management frameworks (communication, stakeholder engagement, training). 
• Measure and report change adoption, readiness and impact.
• Track change using KPIs, customer feedback and operational data.

Business Performance against Corporate Work Plan, Insights and Post Implementation Review

• Track performance against strategic KPIs and highlight risks/opportunities/recommendations.
• Using data analytics implement performance metrics to evaluate value delivery of strategic initiatives and changes.
• Analyze internal data and external trends to support and inform strategic initiatives. 
• Provide insights and support to project teams in the execution of strategic projects.
• Support in preparation of reports to senior management and the Board on strategy execution.
• Maintain tracking of enterprise wide key identified actions from select committees.

Stakeholder Engagement & Collaboration

• Support facilitation of strategic workshops, transformation reviews, and change forums. 
• Support Employee Engagement & Change Readiness: Works with HR to provide training programs, workshops, and communication strategies to prepare employees for change.
• Creates feedback loops to measure employee sentiment and address resistance.

Key Competencies and Skills

Technical Competencies

• Strong analytical, modelling, commercial acumen and problem-solving skills
• High proficiency in PowerPoint, Excel and Word.
• Experience in the financial services industry.
• Solid customer service attitude with excellent negotiation skills
• Uses project management frameworks (e.g. Agile, Lean or Six Sigma) to implement change efficiently.

General Competencies

• Strategic planning and excellent time management.
• Consistently demonstrates flexibility, resilience, and ability to maintain positive relationships and composure, even under difficult circumstances. 
• Integrity: Acts in line with legal, regulatory, professional, and ethical standards.
• Results orientation and operational efficiency: Focuses on achieving maximum performance and driving continuous improvement.
• Strong communication skills and interpersonal skills and collaboration abilities.
• Stakeholder management: Pro-actively adapts own style and approach to build rapport, and work with others more effectively.
• Strength in problem solving, issue-resolution and ability to work in a deadline-driven work environment.

Minimum Qualifications, Knowledge and Experience

Academic and Professional Qualifications

• Bachelor’s degree in Business, Finance, Economics, or related field.
• MBA preferred is an added advantage.

Experience

• Strong financial acumen and analytical skills, and executive communication.
• A minimum of 3 years of experience in strategy development and change management/ transformational roles within the financial services industry.
• Strong analytical skills with the ability to derive insights from complex data sets.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.