Market Development- Product Lead at M-KOPA Solar

Job Purpose

The Product Lead will be responsible for the day-to-day activities and projects regarding product testing, launch, and product research. 

Key Accountabilities

• Lead end-to-end product testing processes which involve, but are not limited to, planning, execution, evaluation, and reporting on test products.  
• Lead product launch preparations and handle internal communications to all relevant departments in relation to new product launches 
• Lead investigation, initial problem resolution, and final escalation of issues from the field impacting products in the market 
• Monitor new product performance in the market and handle product performance reporting 
• Responsible for the preparation of all training materials relating to, but not limited to, new products, process improvements, and tech developments within the organization 
• Responsible for training trainers on all new products, processes, and tech developments within the organization 
• Work hand in hand with the Product Development team to conduct initial/ pilot field testing of potential products, processes, systems, and tech 
• Participate in product, customer, and sales agents’ surveys as needed 
• Under the guidance of the Senior Manager- Market Development, conduct comprehensive market research to guide internal strategic product-related decisions 
• Any other duties assigned 

Experience:

• 3+ years of experience in working in market and product development, market research, project management, or a related commercial function 

Education

• Bachelor’s Degree in any business-related field; specific experience in Market Research, Product Development is an added advantage.  

Skills and Competencies

• Strong project management, multitasking, and decision-making skills 
• Strong writing and reporting skills 
• Good working knowledge of MS Office packages such as MS PowerPoint, MS Word, and MS Excel. 
• Strong interpersonal skills to work with multiple internal stakeholders and short timelines. 
• Agility - able to work in a fast-moving environment with frequent change and a sense of urgency. 
• High integrity and openness combined with a commitment to good governance. 
• Willingness to work long hours as may be required from time to time. 
• Work well in teams, and have strong critical thinking & analytical ability. 
• Ability to work independently as well as in larger teams