Marketing officer at Dovey Pharma Limited

Reporting :General Manger

Supervises:Marketing Assistant and Marketing interns

• Develop Dovey Pharma’s Marketing and Communication Strategy and implementation plan.
• Promote Dovey Pharma’s products and services on the different platforms.
• Coordinate the design of promotional material and distribute in online and offline channels.
• Ensure scheduled market visits for Doctors, institutions, clinics and insurances are adhered to and appropriate feedback given.
• Ensure effective and efficient service delivery by our service providers.
• Ensure increased market share and visibility.
• Set targets for marketing are achieved.
• Ensure timely resolution of customer service complaints.
• Ensure efficient customer marketing strategies.
• Submit weekly and monthly reports on marketing progress.
• Ensure visitation of all of our corporate clients atleast, once a month.
• Ensure the relationship levels between Dovey Pharma and the market is maintained up.
• Advertise Dovey Pharma and Dovey’s products/services on various media platforms.
• Produce marketing copy for the website.
• Craft and send regular newsletters with company updates.
• Track ROI for marketing campaigns.
• Join social media groups and professional platforms to discuss industry-related topics.
• Monitor corporate website and social media pages and address clients’ queries.
• Network with industry experts and potential clients to drive brand awareness.
• Gather customer feedback to inform sales and product teams.
• Maintaining positive relationships with customers on the different customer touch points.
• Identifying customer needs and overseeing service delivery within the business context.