Pharmacy Manager at Medecins Sans Frontieres (MSF)

Specific accountabilities include but are not limited to:

Import / Regulatory

• Facilitate the importation of medicines and medical products from the European Supply Centers (ESCs) on behalf of MSF Holland Missions in the region, according to Kenya’s legislation and the validated Country Constraints (CC) file;
• Responsible for relations and follow up with Pharmacy and Poisons Board (PPB) and any other Kenyan authority regarding any challenges relating to importation medicines and medical products, in collaboration with the Intersectional Regional Pharmacist,;
• Liaise with the Intersectional Regional Pharmacist, MSF ESC Regulatory Affairs Pharmacists, KO Transport Manager and/or other relevant actors for professional information sharing and/or to discuss regulatory challenges;
• Responsible to maintain and implement an internal Standard Operating Procedure for KO’s importation activities, aligned with the current validated CC file.
• Regularly update information on pharmaceutical legislation, in particular on importation and legal requirements that can impact MSF operations. Inform the Intersectional Pharmacist, the Section Pharmacist and other coordinators (HoM/LogCo/) accordingly.
• Actively participate in meetings with the other coordinators where pharmaceutical information is exchanged, and problems are shared in order to find common solutions; participate in other cross-departmental meetings whenever necessary to share updates on ongoing pharmaceutical issues.

Good Storage & Distribution Practices (GSDP)

• Responsible for annual renewal of license and ensures KO adheres to the regulations related to it;
• Responsible for KO’s warehouses (WHs) compliance with PPB’s Good Distribution Practices (GDP) guidelines, as well as MSF standards for storage and distributions of medicines;
• Responsible for the development and continuous update of KO’s Quality Management System (QMS), through Documents, SOPs, Work Instructions (WIs), etc.
• Responsible for the capacity building of KO’s team members on managing medicines and medical goods, through routine trainings on the QMS procedures and MSF’s policies, protocols, guidelines and tools;
• Perform regular GSDP self-inspection on KO’s WHs and reports the findings to the respective Managers and the LogCo;
• Create a Corrective Action Preventive Action (CAPA) plan to address and follow-up on any deviation of processes (either identified during the self-inspection or during a routine activity);
• Responsible for outsourced services that contribute to KO’s GDP compliance, guaranteeing that those activities are clearly defined, agreed and controlled (i.e. maintenance of cold room; fumigation; cleaning services; waste management etc;
• Responsible for handling, sharing and recording claims, complains, alerts and recalls, following the specific procedures linked to each type of issue, and also the origin of the products, as per MSF’s guidelines;

MSF’s Procurement Policy

• Responsible for KO’s adherence of the MSF’s Policy for the Procurement of Medical Products, in regard to both international and local purchase;
• Provide additional technical information and feedback on local medical purchase requests shared by Procurement Department, in collaboration with the Intersectional Regional Pharmacist;
• Consults Mission Pharmacists and Mission Medical Coordinators if additional clarification is needed to ensure what is available with the supplier is meeting their needs;
• Responsible for physical checks of medicines and medical products locally procured during cargo reception;
• Responsible for liaising with the Intersectional Regional Pharmacist for non-standard local (NSL) codes needed for medical articles, as well as pending subscriptions in UniData (UD).

Requirements

Education

• Essential: Pharmacy Degree (or equivalent 4-5 years diploma according to the country of origin of the pharmacist)

Experience

• 2 years’ demonstrated experience in (warehouse) pharmacy management
• Registered with Pharmacy & Poison Board (PPB) Kenya with valid PPB license

Desirable

• Experience in importation of medical goods
• Experience with quality assurance e.g. as a responsible pharmacist for a warehouse (GSDP)

Essential: Experience in working with MSF

Languages

Fluent in English and Kiswahili essential, Desirable: French