Membership Officer at Architectural Association of Kenya (AAK)

Job Role:

• Responsible for developing and implementing programs, projects and activities designed to increase and retain members at the Architectural Association of Kenya.

Key responsibilities

• To implement the membership development plan, manage resources and set workflow priorities
• To report regular progress reports on activity against targets e.g. growth projections, campaign effectiveness, response timescales for membership inquiries, etc.To manage member events
• To contribute to the membership development plan and review with the CEO all activity including: Member recruitment and retention campaigns
• To interpret membership recruitment and retention statistics and review member research and make recommendations
• General marketing activity including the sale and delivery of association services to stakeholders
• Maintain accurate membership records and marketing databases
• To manage member communications including responding to member queries and the  production and inventory of membership and marketing material e.g. letters, newsletters, e-bulletins and brochures
• To manage member market research
• To manage member recognition programmes
• To assist in PR activity including the publication of press releases
• To manage affiliate activity and relationships with external suppliers

Requirements

• Candidates are required to hold a university degree with at least 2 years relevant experience
• A good knowledge of marketing, management, administration, planning,market research and member relationship management skills and techniques
• Able to establish and maintain effective working relationships with other sections and stakeholders Strong project management and organizational skills
• Good written and oral communication skills