Account Executive at Minet Kenya

Purpose of the Job

Manage Key Client Accounts and ensure customer delight by utilizing Minet’s expertise and resources.

Duties and Responsibilities

The duties and responsibilities are:

Business Retention

• Relationship management with Influencers
• Understand the client’s priorities
• Draw up and ensure implementation of the client promise plan
• Ensure Stewardship meetings are held twice a year
• Seek Annual feedback from clients on service

Carrier Management

• Seek Appropriate wordings
• Develop Service Level Agreements

Operational

• Invoicing and collection of underwriter endorsements
• Issue policy documents to clients
• Audit policy documents to ensure they reflect the client’s expectations
• Grow accounts organically
• Claims Management
• Ensure Strategic Partnerships with Minet Global Partners
• Support Sales team

Key Result Areas

The accountability areas are as follows;

• Quality Service & relationship management
• Business Retention

Knowledge and Skills Required:

• The job holder must possess:
• Bachelor’s degree in relevant field of study
• A diploma in Insurance and additional qualification in ACII will be an added advantage
• 5 years’ experience in relevant or similar field
• Organizational and planning skills
• Interpersonal and communication skills
• Analytical skills
• Flexibility and adaptability
• Computer literacy and familiarity with standard office computer applications.
• Well-developed verbal, written and communication skills
• Good record-keeping skills
• Attention to detail