Motor Assessor at Solvit Limited

The Motor Assessor is responsible for accurately assessing the extent of damage to motor vehicles for insurance claims purposes. This role involves conducting thorough evaluations of vehicle condition post-incident, determining the cause of loss, estimating repair costs, and ensuring fair and accurate loss adjustments for claims.

Key Responsibilities / Duties

• Conduct on-site inspections of damaged vehicles to assess the extent of loss and verify reported damages.
• Determine the cause of damage and investigate circumstances surrounding insurance claims.
• Utilize industry-standard assessment methods, tools, and databases to accurately estimate repair costs and total loss values.
• Analyze repair quotations, invoices, and market data to ensure accuracy and fairness in loss adjustments.
• Consider factors such as depreciation, pre-accident condition, and salvage value in determining claim settlements.
• Evaluate the mechanical, structural, and cosmetic aspects of damaged vehicles to ascertain repair feasibility and cost-effectiveness.
• Prepare detailed and accurate assessment reports outlining the findings, repair methodologies, and final loss adjustment conclusions.
• Ensure compliance with regulatory requirements, industry standards, and organizational guidelines in all assessment reports.
• Communicate effectively with clients, including insurance companies, workshops, policyholders, and other relevant stakeholders.
• Provide clear explanations of assessment results, supporting evidence, and recommendations related to claims.
• Address any inquiries, concerns, or disputes related to motor vehicle assessments promptly and professionally.
• Stay abreast of developments in the automotive industry, including new technologies, repair methods, and claims adjustment practices.
• Participate in training programs, workshops, and professional development opportunities to enhance knowledge and skills.
• Identify opportunities for process improvements and contribute to the refinement of claims assessment practices within the organization.

Job Competencies and Qualifications ( Experience, Education ,Attributes and Skills).

• Bachelor's degree or diploma in automotive engineering, mechanical engineering, or a related field.
• Certificate in Proficiency in Insurance.
• MAAK (Motor Assessors Association of Kenya) membership is an added advantage.
• At least 2+ years’ experience in motor vehicle assessment and loss adjustment.
• Strong knowledge of automotive systems, components, repair processes, and claims procedures.
• Proficiency in using assessment tools, software, and databases for claims appraisal purposes.
• Excellent analytical skills and attention to detail.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.