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Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are ...
Our Exciting Opportunity
We are looking for Managed Services Chief Operating Officer (MS COO), to accelerate service delivery, efficiency, and performance within and between Operations in the Regions, Global Service Centers, and Global Competence Hubs. Support the delivery force to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & critical metrics, job roles, competence models and support, deployment programs, and common structures. Identify and execute improvements within the global service delivery organization.
Secure close partnership with the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade Ways of Working, Competence, and Knowledge Management practices. The intention of this job role is also to develop, deploy, and implement ESDM in line with the service delivery strategy to build an environment that supports global efficiency and profitable growth.
The Key Focus Areas Will Be
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Next Steps
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
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