Network Administrator at Watu Credit Limited

Responsibilities and Duties:

• Responsible for support and maintenance of company computer systems. Troubleshooting problems, configuring hardware and software, implementing and adapting new tools and setups.
• Implementation and maintenance of the network infrastructure and administration of the environment - such as routers, switches, firewalls and others.
• Completing system installs and upgrades. Installing new systems and implementing upgrades as needed. Conducting consistent analyses of a company’s computer systems to determine if existing components meet the company’s needs and perform upgrades or updates as needed.
• Technical support and maintenance of the office equipment - such as printers, scanners, and peripherals.
• Support and maintenance of the local call centre system infrastructure, integration and troubleshooting in the company’s call centre system solution.
• Adjusting and setting up ICT policies and procedures for the company and departments.
• Implementation and maintenance of the network infrastructure and endpoint safety.
• Performing regular network and infrastructure reviews and assessments.
• Performing regular evaluations and reviews of the infrastructure administration and user rights, performance tests.
• Work closely with management in relevant IT project management - budgeting, pipelining, distribution of tasks, team alignment, follow ups and reports.
• Investigation and implementation of new tools and systems according to department and process needs.
• Preparation and reporting infrastructure and network data analysis and incident reports.
• Working hand in hand with the Head of IT, IT department and other involved departments as well as third parties in order to reach the set objectives.

Requirements:

• Minimum of 2 years of experience in IT
• Minimum of 1 year of experience in a similar role of system or network administrator or engineer
• Diploma in IT or relevant field
• Knowledge of hardware maintenance and troubleshooting technical and MS issuesHands on experience with network infrastructure and configurations, ability to troubleshoot and perform maintenance.
• Excellent skills with network cabling and assembly and set up of key network and infrastructure elements (server rack, Routers, APs, Switches, patch panels etc.)
• Extended knowledge in one of the networking technology manufacturers products (Mikrotik, Ubiquiti, Cisco etc.)
• Proficiency with Google products (Sheets, Docs, Slides, Drive), ability to use those tools for analytics and optimization of tasks and processes.
• Experience and skills with Active Directory, MS Server, Linux server, VM setups and administration
• Ability to set up and use advanced network monitoring tools (Wireshark, Zabbix, Grafana etc.)
• Understanding of methodology of IT standards and Network/data safety, Firewalls (Fortinet, Sophos)
• Experience with project management tools, such as Jira, Gitlab, Spiceworks and others will be considered as an advantage.