Night Attendant at CORAT Africa

Duties & Responsibilities

• Co-ordinate with Security and ensure effective service to late arrivals
• Assist in welcoming and registration of guests who may check-in late
• Assist in maintaining of daily arrival list and hotel checklist for the night and record of current room status and availability
• Responds to Guests’ requests for information about the CMDC and its surroundings
• Arranges for special services requested by the guests at night including F&B Services
• Allocates rooms, issues appropriate keys, prints registration cards and files appropriately where necessary
• Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
• Assists in Handling reservations for guests, airport pickups, transfers etc
• Ensures all guests all guests who check-in late and check-out early have settled their bills
• Identifies and records special billing instructions and notifies Head of Reception of any discrepancies.
• Ensure proper control over access keys to all facilities
• Check that all conference halls are clean have been set according to the event order.

MINIMUM QUALIFICATIONS

• Certificate or Diploma in Accommodation & Hospitality Management
• Willingness to work at night
• An all-round person with knowledge of Food and Beverage Service, Housekeeping and Reception.