Head of Commercial and Corporate Affairs at Nzoia Water Services Company Limited

Ref:NZOWASCO/MD/9/2022/1

Competencies and Critical Success Factors
Working with Others:

• Team working: Recognizes and develops opportunities for team working at cross organizational level, driving improvements to the teams’ outputs/service and developing colleagues within the teams
• Customer Focus: Anticipates the needs of customers, seeking evidence of demand from the market(s) and from stakeholders. Seeks out and manages long-term relationships with stakeholders, develops strategic
• initiatives to ensure the delivery of a quality and valued service.
• Communicating and influencing: Communicates and negotiates effectively with a range of stakeholders on complex matters that have future implications for the success of the organisation. 
• Alert to internal and external dynamics of the organisation. Incorporates wider political factors into influencing strategy

Delivering Results

• Making informed decisions: Identifies areas for development by reviewing current trends and data. Develops products, policy and strategy for the future. outputs/service and developing colleagues within the teams
• Organisation Delivery: Adopts a long-term view and plans resources accordingly. Develops local strategy in support of the Strategic Plan and develops resourcing models to underpin implementation
• Adaptability: Instigates and leads programmes of change, working in close collaboration with colleagues. Identifies resource implications of strategic developments and manages them accordingly

Focusing on the Future

• Entrepreneurship and Commercial Focus: Keeps up to date with the factors influencing the commercial context of the organisation and actively seeks out opportunities for income generation, commercialPage 3 of 9
• exploitation, and to ensure the organisation retains a competitive edge
• within the sector
• Creativity and Innovation: Develops and implements new concepts, models, approaches to practice and products that have a significant impact on the longer-term success of the organisation. Drives strategic thinking.
• Leading and Coaching: Takes responsibility for strategic developments sets standards and direction. Takes responsibility for developing talent and succession planning. Is a role model for others. Communication /Contacts

Internal Contacts

• The Managing Director for instructions and guidance. Other Heads of Departments
• With departmental support staff by allocating duties and responsibilities to them and supervising their work performance
• All employees of the Organisation

Job Specification
Academic/ professional Qualifications/ Experience

• Bachelor’s degree in Finance, Accounting, Economics, strategic management or any other Business-Related Field from a recognized institution; Masters in the relevant field is an added advantage CPA (K), ACCA or relevant professional qualifications
• Membership with the relevant professional body and in good standing Seven (7) years relevant working experience with at least three (3) years in a Senior Management position
• Management course lasting four weeks is an added advantage