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  • Posted: Apr 26, 2022
    Deadline: May 10, 2022
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    The Kenya National Qualifications Authority (KNQA) was set up in 2015 as set out in the Kenya National Qualifications Framework (KNQF) act no. 22 of 2014 (and KNQF Regulations, 2018) to help coordinate and harmonize the various levels of education; and to create a database of all qualifications in the country.
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    Office Administrator

    Qualifications, Skills and Experience Required:

    For appointment to this grade a candidate must have: -

    1. Diploma (KNQF Level 6 or equivalent)  in Secretarial Studies or any other equivalent from a recognized institution; 
    2. Have passed the following examinations from the Kenya National Examinations Council (KNEC); 
    3. Typewriting III (Minimum 50 w.p.m.)/Computerized document processing III; 
    4. Shorthand III (120 w.p.m);
    5. Business English III/Communications I; 
    6. Office Management III/Office Administration and Management III; 
    7. Secretarial Duties II; 
    8. Commerce II;
    9. Proficiency in computer applications; 
    10. Meet the provision of Chapter Six of Constitution.


    Duties and Responsibilities 

    1. Attending to visitors/clients; 
    2. Handling telephone calls and enquiries; 
    3. Handling customer inquiries and complaints; 
    4. Ensuring security of office records, equipment and documents; 
    5. Ensuring confidentiality of office information; 
    6. Record keeping for correspondences and file movement; 
    7. Managing office protocol and etiquette; 
    8. Managing petty cash for the respective office; 
    9. Maintaining an up to date file movement register; 
    10. Coordinating the general administration of the respective department/office; 
    11. Coordinating schedule of meetings and appointments for the respective departments/office; 
    12. Coordinating travel arrangements for the respective departments/office; 
    13. Coordinating appointments and travel itineraries for the Chief Manager; 
    14. Preparing responses to simple routine correspondence for the Chief Manger; and 
    15. Monitoring procedures for record keeping for correspondences. 
    16. Ensuring security, integrity and confidentiality of data; and 
    17. Undertaking any other office administrative services duties that may be assigned.

    Method of Application

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