Office Clerk at International Organization for Migration (IOM)

Responsibilities and Accountabilities

• Receive and direct clients to the right department, or staff or provide helpful resources such as bulletins, brochures, etc; respond to some client enquiry on the next steps during health assessment and/or refer to appropriate contacts /units.
• Enter, retrieve, structure and update selected information and data from various sources (e.g. office files, etc.); present results in a standard format; Dispatch files and documents to/from MHAC and designated laboratory/hospital/unit, maintaining due confidentiality.
• Set up and maintain office files and reference systems according to standard procedures; provide clerical support in preparing various technical documents/lists, photocopying medical reports, labelling mail/samples, etc.
• Support the medical staff as needed during physical examination, and history taking and may serve as a chaperone if required
• Support the organization and administration of meetings, workshops and events (e.g. arranging for meeting rooms and other facilities. Ensure availability of office supplies and appropriate maintenance of office equipment.
• Assisting in maintaining an organizing flow of applicants at every step of the health assessment process, managing crowding in waiting areas by redistributing clients to other stations when necessary.
• Perform other duties as required.

Qualifications

Education

• Completed High/Secondary school education with two years of relevant professional experience. 

Experience

• At least two years’ experience in assisting IOM migration health assessment operations or as a messenger with other agencies. 
• Previous working experience with NGOs or international organizations will be an added advantage. 
• Mature individual, able to work independently, paying attention to detail and meeting deadlines. 
• Good computer skills, especially in Ms Office: Word, Outlook and Excel.