Office Receptionist at CIC Insurance

Purpose

The holder of the role is accountable for the day to day management of customer needs and requests as well as walk-ins. She/he will deliver operational effectiveness ensuring client enquiry resolution & excellent customer experience.

Primary Responsibilities

1. Receiving visitors at the front desk by greeting, welcoming & directing them appropriately
2. Answering screening and forwarding incoming phone calls
3. Receiving and sorting daily mail/deliveries
4. Ensure proper management of reception area
5. Provide basic and accurate information in-person and via phone/email
6. Order front office supplies and keep inventory of stock
7. Keep updated records of office expenses and costs
8. Perform other clerical receptionist duties such as filing, photocopying, minute taking

Academic Qualifications  

1. A minimum of a Diploma in Business or in a related field

Professional Qualifications 

1. Progress towards relevant professional field (added advantage)

Experience 

1. Up to one (1) year relevant experience

Skills and Attributes 

1. Strong interpersonal skills.
2. Excellent written and oral communication abilities.
3. Time management and multi-tasking skills.
4. Excellent attention to detail.
5. Ability to exercise prudent judgment.