Operation Support Engineer at Ericsson

About this opportunity

• We are now looking for an Operation Support Engineer who will be responsible for the coordination, management, execution, and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What you will do

• You will help with Assurance support activities
• Incident management
• You will assist with Problem management
• System Administration
• And you will work with Billing operations

You will bring 

• Bachelor level, in engineering (IT, Telecom, Software)
• 3-5 years’ experience in deploying system tests and leading testing teams. 
• 3 years of experience in Linux adminstration.
• Knowledge of TCP/IP; Database a requirement.
• Equivalent: Data Center or IT Operations. Second Level support 

Additional Requirements

• Knowledge of Managed Service telecom operations practice
• Knowledge sharing and collaboration skills
• Ericsson knowledge
• English skills
• Delivering results & meeting customer expectations
• Analyzing
• Working with people
• Creating & innovating
• Applying expertise & technology