Operations Assistant - Group Chief Financial Officer (GCFO) Operations at Standard Chartered Bank Kenya

Job Summary

We are seeking a highly organized and proactive professional to support the Chief Financial Officer (CFO) Kenya and the Cluster CFO Africa. This role combines operational process management with executive support responsibilities, ensuring the smooth functioning of Cluster CFO Africa operations. The role provides analytical, reporting, and administrative support to enable efficient decision-making and effective stakeholder engagement.

Strategy:

• Deliver comprehensive administrative support to the CFO Kenya and Cluster CFO Africa.
• Maintain Management Information Systems (MIS) data, dashboards, and scorecards to facilitate achievement of business objectives.
• Support operational performance tracking to drive business effectiveness across the Cluster CFO Africa remit

Business:

• Maintain clear and effective communication with internal and external stakeholders, providing necessary guidance, consultation, and execution support.
• Coordinate engagements, including meetings, offsite workshops, and trainings, ensuring seamless operational delivery.
• Support people initiatives and assist with human resources processes and documentation

Processes:

• Manage diaries and schedules for CFO Kenya and Cluster CFO Africa, organizing meetings, calls, and key stakeholder interactions.
• Maintain up-to-date contact databases and communicate important events to relevant stakeholders.
• Oversee procurement processes, vendor payments, travel arrangements, office stationery, and on-boarding for new team members.
• Ensure compliance with Health and Safety requirements, including fire warden responsibilities.

Performance Management:

• Prepare, collate, and present management reports, dashboards, and scorecards on a weekly, monthly, and ad hoc basis.
• Analyze key performance indicators (KPI), financial statements, and operational data to identify areas for process improvement.
• Provide recommendations to enhance MIS efficiency and reporting consistency

People & Talent:

• Plan and collaborate with stakeholders to meet deliverables and deadlines.
• Build strong relationships across Country Finance and GCFO Operations teams to enhance collaboration and teamwork

Risk Management:

• Report operational risk issues, exceptions, and non-compliance to CFO Kenya and Cluster CFO Africa.
• Identify and communicate gaps in internal controls and assist in mitigation measures.

Regulatory & Business Conduct:

• Demonstrate exemplary conduct in line with the Bank’s Values and Code of Conduct.
• Ensure compliance with laws, regulations, and Group standards while supporting the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

Key stakeholders
Internal    

• CFO Kenya and Cluster CFO Africa 
• CFOs
• Financial Controllers 

External

• Vendors

Skills and Experience

• Strong communication, presentation, and stakeholder management skills.
• Analytical skills with the ability to interpret financial statements, business performance metrics, and statistical data.
• Experience in risk management and process improvement.
• Proficiency in Microsoft Office Suite and other analytical tools.
• Strong organizational and managerial capabilities.

Qualifications

• Bachelor’s Degree in Business or related field.
• Certified Public Accountant (CPA) qualification preferred.
• Proficiency in English.