Operations Assistant at Twiva Media Group Limited

Job Description

We are seeking an energetic, self-starting individual to join our company as an Operations Assistant. As part of our operations team, you collaborate with multiple team members, leaders, and stakeholders, participating wherever necessary to ensure smooth, efficient operations. The ideal person for the job will be a proactive problem solver with exceptional communication skills and a meticulous attention to detail. He/She will have previous experience performing administrative duties and providing support to management. In this role, you may juggle multiple projects simultaneously, necessitating time management, multitasking, and organizational skills.

Objectives of this Role

• Provide support to the team as directed to ensure that company goals and objectives are accomplished, and operations run efficiently.
• Maintain and refine internal processes , coordinating internal and external resources to expedite workflow.
• Plan and orchestrate work to ensure business priorities are met, organizational goals are achieved, and best practices are upheld.

Daily and Monthly Responsibilities

• Multitask across multiple projects, triaging as necessary to ensure success.
• Coordinating influencer marketing campaigns
• Negotiating rate cards with Influencers
• Processing payments after influencer marketing campaign
• Managing of Social media accounts
• Helping with content creation/production
• Organizing and coordinating events
• Monitor customer and client satisfaction, and quality assurance, and reporting any problems to management.
• Maintaining a great relationship with influencers, creatives, and clients.

Skills and Qualifications

• Superb written and verbal communication skills
• Strong time-management skills and the ability to organize and coordinate multiple projects at once.
• Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge.
• Ability to keep company confidences.
• Experience overseeing budgets and expenses.
• Experience developing internal processes and filing systems.