Operations Coordinator at Bollard Consulting Limited

• Our client, in the Automotive sector seeks to recruit an Operations Coordinator who will be responsible for overseeing both the financial management (accounting) and day-to-day operational aspects of the garage, including managing staff, inventory, customer service, repair processes, and ensuring compliance with financial regulations while optimizing overall efficiency within the facility.

Key responsibilities 
Financial Management (Accounting):

• Maintaining accurate financial records, including income, expenses, accounts receivable, and payable.
• Preparing financial reports and analysis for management, including profit and loss statements, cash flow projections, and budget monitoring.
• Overseeing billing and collections process, ensuring timely payments from customers.
• Reconciling bank statements and managing cash flow.
• Implementing and upholding internal controls to safeguard assets and prevent fraud.
• Collaborating with external auditors to ensure compliance with accounting standards.

Operational Management

• Supervising a team of mechanics, service advisors, and administrative staff.
• Scheduling vehicle repairs and maintenance appointments.
• Managing parts inventory, ensuring proper stock levels and ordering procedures.
• Monitoring repair quality and customer satisfaction.
• Implementing operational procedures to streamline workflow and optimize efficiency.
• Addressing customer complaints and resolving issues promptly.
• Managing relationships with vendors and suppliers.

Other duties

• Developing and implementing budget plans for the garage.
• Analyzing operational data to identify areas for improvement.
• Staying updated on industry trends and regulations related to automotive repairs and accounting practices.
• Implementing new technologies and systems to enhance efficiency.

Qualifications

• Bachelor’s degree in Finance, Accounting or a related field
• CPA-K
• At least 4-5 years in Finance and Operations.
• Strong leadership and management skills
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills
• Knowledge of accounting and financial software.
• Understanding of relevant laws and regulations.