Operations Coordinator at Gap Recruitment Services Limited

Job overview:

The operations coordinator will efficiently manage the organizations inventory levels to ensure optimal stock availability and minimize excess or wastage in line with the requirements of the company operations. The operations coordinator will be responsible for overseeing and optimizing the organizations day to day operations, ensuring seamless coordination across all departments. The operations coordinator will lead efforts to enhance efficiency, streamline workflows, and ensure operational objectives are met across the organization.

Key responsibilities:

Departmental Collaboration:

• Act as a liaison between various departments to ensure seamless operational processes.
• Facilitate communication between department heads and ensure alignment of goals and timelines.
• Organize regular check-ins with departments to assess progress on shared projects and address any roadblocks.
• Support interdepartmental coordination for special projects, product launches, and organizational initiatives.

Operational and Process Improvement:

• Develop and implement operational strategies that drive efficiency and support the organization's long-term goals.
• Identify bottlenecks, inefficiencies, and areas for improvement, implementing streamlined processes to enhance productivity.
• Lead efforts to adopt process improvement methodologies or best practices.
• Ensure that workflows, processes, and procedures are documented and regularly updated.
• Ensure compliance with company standards, regulatory requirements, and internal policies related to inventory accounting and financial reporting.

Project Support:

• Work closely with project managers to understand project requirements and align resource management with project timelines.
• Ensure timely availability of necessary equipment and materials for ongoing installations and projects.
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• Address and resolve any resource-related issues that may impact project deadlines or quality.

Supply Chain Management:

• Work closely with the procurement and logistics team to oversee inventory management and distribution activities.
• Monitor supply chain performance and ensure that any disruptions or delays are addressed to avoid impacting operations.
• Ensure adherence to delivery timelines for critical goods and services.

System Integration:

• Partner with the IT department to ensure that technology systems are aligned with operational goals and that all teams have access to the necessary tools.
• Support the integration of new technologies, software, and systems to improve operational efficiency.
• Maintain accurate records within the applicable management system and ensure data integrity.

Reporting and Analysis

• Compile and analyze operational data, providing regular reports and insights to senior leadership to guide strategic decisions.
• Track key operational metrics and ensure continuous improvement efforts are aligned with performance targets.
• Present operational performance reports to senior management, offering data-driven recommendations for optimizing workflows.

Compliance and Audit:

• Ensure adherence to regulatory requirements, internal policies and external reporting standards.
• Ensure that all operational activities comply with internal policies, safety standards, and legal regulations.
• Implement procedures to address risks related to supply chain disruptions, equipment failures, or employee-related concerns.
• Lead efforts to conduct operational audits, ensuring continuous adherence to standards.

Skills & Personal Attributes

• Bachelors degree in Business Administration, Project Management, Engineering, or a related field.
• Proven 5-8 years of experience as in operations management or a similar role preferably in the IT or technology sector.
• Demonstrated experience managing cross-functional teams and collaborating effectively with all department.
• Strong organizational, attention to detail, leadership and problem-solving skills.
• Proficiency in operational software tools.
• Excellent analytical skills with the ability to interpret financial data and generate actionable insights.
• Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, management and external partners (project teams and vendors).

Preferred Qualifications:

• Commercial awareness with process improvement for efficiency.
• Knowledge of supply chain management, logistics or administrative coordination.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Strong financial acumen with experience managing budgets and controlling